diff --git a/src/common/enums/message.enum.ts b/src/common/enums/message.enum.ts
index 3f8c80b..157965f 100755
--- a/src/common/enums/message.enum.ts
+++ b/src/common/enums/message.enum.ts
@@ -107,6 +107,7 @@ export const enum UserMessage {
   ADMIN_ID_SHOULD_BE_UUID = "شناسه ادمین باید یک UUID باشد",
   ADMIN_NOT_FOUND = "ادمین یافت نشد",
   PHONE_MUST_BE_A_STRING = "شماره تلفن باید یک رشته باشد",
+  USER_ID_REQUIRED = "شناسه کاربر مورد نیاز است",
 }
 
 export const enum CommonMessage {
diff --git a/src/modules/invoices/providers/invoices.service.ts b/src/modules/invoices/providers/invoices.service.ts
index e5d1ea0..faaa500 100755
--- a/src/modules/invoices/providers/invoices.service.ts
+++ b/src/modules/invoices/providers/invoices.service.ts
@@ -3,7 +3,7 @@ import { BadRequestException, Injectable, Logger } from "@nestjs/common";
 import { Queue } from "bullmq";
 import dayjs from "dayjs";
 import Decimal from "decimal.js";
-import { Between, DataSource, QueryRunner } from "typeorm";
+import { Between, DataSource, In, QueryRunner } from "typeorm";
 
 import { AuthMessage, InvoiceMessage, WalletMessage } from "../../../common/enums/message.enum";
 import { VerifyOtpWithUserId } from "../../auth/DTO/verify-otp.dto";
@@ -557,9 +557,10 @@ export class InvoicesService {
 
       const user = await this.usersService.findOneByIdWithQueryRunner(userId, queryRunner);
 
-      const invoice = await this.getPendingInvoiceByIdWithQueryRunner(invoiceId, user.id, queryRunner);
+      const invoice = await this.getPendingOrOverdueInvoiceByIdWithQueryRunner(invoiceId, user.id, queryRunner);
 
-      if (invoice.status !== InvoiceStatus.WAIT_PAYMENT) throw new BadRequestException(InvoiceMessage.INVOICE_CAN_NOT_PAID);
+      if (invoice.status !== InvoiceStatus.WAIT_PAYMENT && invoice.status !== InvoiceStatus.OVERDUE)
+        throw new BadRequestException(InvoiceMessage.INVOICE_CAN_NOT_PAID);
 
       const userWallet = await this.walletsService.getWalletByUserId(user.id, queryRunner);
 
@@ -632,11 +633,11 @@ export class InvoicesService {
 
   //*********************************** */
 
-  async getPendingInvoiceByIdWithQueryRunner(invoiceId: string, userId: string, queryRunner: QueryRunner) {
+  async getPendingOrOverdueInvoiceByIdWithQueryRunner(invoiceId: string, userId: string, queryRunner: QueryRunner) {
     const invoice = await queryRunner.manager.findOne(Invoice, {
       where: {
         user: { id: userId },
-        status: InvoiceStatus.WAIT_PAYMENT,
+        status: In([InvoiceStatus.WAIT_PAYMENT, InvoiceStatus.OVERDUE]),
         id: invoiceId,
       },
       relations: {
diff --git a/src/modules/tickets/DTO/create-ticket.dto.ts b/src/modules/tickets/DTO/create-ticket.dto.ts
index a80d454..859bd72 100755
--- a/src/modules/tickets/DTO/create-ticket.dto.ts
+++ b/src/modules/tickets/DTO/create-ticket.dto.ts
@@ -1,7 +1,7 @@
 import { ApiProperty } from "@nestjs/swagger";
 import { ArrayMinSize, IsEnum, IsNotEmpty, IsOptional, IsString, IsUUID, IsUrl, Length } from "class-validator";
 
-import { TicketMessageEnum } from "../../../common/enums/message.enum";
+import { TicketMessageEnum, UserMessage } from "../../../common/enums/message.enum";
 import { TicketPriority } from "../enums/ticket-priority.enum";
 
 export class CreateTicketDto {
@@ -46,3 +46,10 @@ export class CreateTicketDto {
   @ApiProperty({ description: "attachment url", example: ["https://example.com/test.png"] })
   attachmentUrls?: string[];
 }
+
+export class CreateTicketByAdminDto extends CreateTicketDto {
+  @IsNotEmpty({ message: UserMessage.USER_ID_REQUIRED })
+  @IsUUID("4", { message: UserMessage.USER_ID_SHOULD_BE_A_UUID })
+  @ApiProperty({ description: "User ID of the ticket", example: "123e4567-e89b-12d3-a456-426614174000" })
+  userId: string;
+}
diff --git a/src/modules/tickets/providers/tickets.service.ts b/src/modules/tickets/providers/tickets.service.ts
index f7d8c9b..786e1c6 100755
--- a/src/modules/tickets/providers/tickets.service.ts
+++ b/src/modules/tickets/providers/tickets.service.ts
@@ -17,7 +17,7 @@ import { AdminsService } from "../../users/providers/admins.service";
 import { UsersService } from "../../users/providers/users.service";
 import { CreateTicketCategoryDto } from "../DTO/create-ticket-category.dto";
 import { CreateTicketMessageDto } from "../DTO/create-ticket-message.dto";
-import { CreateTicketDto } from "../DTO/create-ticket.dto";
+import { CreateTicketByAdminDto, CreateTicketDto } from "../DTO/create-ticket.dto";
 import { ReferTicketDto } from "../DTO/refer-ticket.dto";
 import { SearchTicketCategoryDto } from "../DTO/search-ticket-category.dto";
 import { SearchTicketQueryDto } from "../DTO/search-ticket-query.dto";
@@ -207,6 +207,56 @@ export class TicketsService implements OnModuleInit {
       await queryRunner.release();
     }
   }
+  //******************************** */
+
+  async createTicketByAdmin(createDto: CreateTicketByAdminDto, adminId: string) {
+    const queryRunner = this.dataSource.createQueryRunner();
+
+    try {
+      await queryRunner.connect();
+      await queryRunner.startTransaction();
+
+      const [user, admin, ticketCategory] = await Promise.all([
+        this.usersService.findOneByIdWithQueryRunner(createDto.userId, queryRunner),
+        this.usersService.findOneByIdWithQueryRunner(adminId, queryRunner),
+        queryRunner.manager.findOne(TicketCategory, { where: { id: createDto.categoryId }, relations: { group: { users: true } } }),
+      ]);
+
+      if (!ticketCategory) throw new BadRequestException(TicketMessageEnum.CATEGORY_NOT_FOUND);
+
+      const ticketMessage: Partial<TicketMessage> = { content: createDto.message, author: admin };
+
+      const ticket = queryRunner.manager.create(Ticket, {
+        ...createDto,
+        user,
+        category: ticketCategory,
+        messages: [ticketMessage],
+        assignedTo: admin,
+      });
+
+      await queryRunner.manager.save(Ticket, ticket);
+
+      await this.notificationQueue.addTicketNotification(user.id, {
+        ticketId: ticket.numericId.toString(),
+        subject: ticket.subject,
+        date: ticket.createdAt,
+        userPhone: user.phone,
+        userEmail: user.email,
+      });
+
+      await queryRunner.commitTransaction();
+
+      return {
+        message: TicketMessageEnum.CREATED,
+        ticketId: ticket.id,
+      };
+    } catch (error) {
+      await queryRunner.rollbackTransaction();
+      throw error;
+    } finally {
+      await queryRunner.release();
+    }
+  }
 
   //******************************** */
 
diff --git a/src/modules/tickets/tickets.controller.ts b/src/modules/tickets/tickets.controller.ts
index 100cf64..586e760 100755
--- a/src/modules/tickets/tickets.controller.ts
+++ b/src/modules/tickets/tickets.controller.ts
@@ -3,7 +3,7 @@ import { ApiOperation, ApiTags } from "@nestjs/swagger";
 
 import { CreateTicketCategoryDto } from "./DTO/create-ticket-category.dto";
 import { CreateTicketMessageDto } from "./DTO/create-ticket-message.dto";
-import { CreateTicketDto } from "./DTO/create-ticket.dto";
+import { CreateTicketByAdminDto, CreateTicketDto } from "./DTO/create-ticket.dto";
 import { ReferTicketDto } from "./DTO/refer-ticket.dto";
 import { SearchTicketCategoryDto } from "./DTO/search-ticket-category.dto";
 import { SearchTicketQueryDto } from "./DTO/search-ticket-query.dto";
@@ -69,13 +69,13 @@ export class TicketsController {
     return this.ticketsService.createTicket(createDto, userId);
   }
 
-  // @ApiOperation({ summary: "create ticket by admin" })
-  // @AdminRoute()
-  // @PermissionsDec(PermissionEnum.TICKETS)
-  // @Post("admin")
-  // createTicketByAdmin(@Body() createDto: CreateTicketDto, @UserDec("id") adminId: string) {
-  //   return this.ticketsService.createTicketByAdmin(createDto, adminId);
-  // }
+  @ApiOperation({ summary: "create ticket by admin" })
+  @AdminRoute()
+  @PermissionsDec(PermissionEnum.TICKETS)
+  @Post("admin")
+  createTicketByAdmin(@Body() createDto: CreateTicketByAdminDto, @UserDec("id") adminId: string) {
+    return this.ticketsService.createTicketByAdmin(createDto, adminId);
+  }
 
   @ApiOperation({ summary: "Get all tickets of user ==> user route" })
   @Get()