diff --git a/src/app.module.ts b/src/app.module.ts
index c735a41..43e45d8 100644
--- a/src/app.module.ts
+++ b/src/app.module.ts
@@ -11,6 +11,7 @@ import { databaseConfigs } from "./configs/typeorm.config";
 import { HTTPLogger } from "./core/middlewares/logger.middleware";
 import { AnnoucementsModule } from "./modules/announcements/announcement.module";
 import { AuthModule } from "./modules/auth/auth.module";
+import { CriticismModule } from "./modules/criticisms/criticisms.module";
 import { DanakServicesModule } from "./modules/danak-services/danak-services.module";
 import { TicketsModule } from "./modules/tickets/tickets.module";
 import { UploaderModule } from "./modules/uploader/uploader.module";
@@ -29,6 +30,7 @@ import { UsersModule } from "./modules/users/users.module";
     DanakServicesModule,
     AnnoucementsModule,
     UploaderModule,
+    CriticismModule,
   ],
   controllers: [],
   providers: [],
diff --git a/src/common/enums/message.enum.ts b/src/common/enums/message.enum.ts
index 9cbd211..89fabb8 100644
--- a/src/common/enums/message.enum.ts
+++ b/src/common/enums/message.enum.ts
@@ -68,6 +68,7 @@ export const enum CommonMessage {
   VALID_FOR_CHOOSE = "معتبر برای انتخاب",
   UPDATE_SUCCESS = "با موفقیت به روز رسانی شد",
   CREATED = "با موفقیت ایجاد شد",
+  DELETED = "با موفقیت حذف شد",
   ID_REQUIRED = "شناسه مورد نیاز است",
   ID_SHOULD_BE_UUID = "شناسه باید یک یو یو آی دی باشد",
 }
@@ -124,3 +125,10 @@ export const enum AnnouncementMessage {
   CONTENT_IS_STRING = "متن اطلاعیه باید رشته باشد",
   CONTENT_MUST_BE_LONGER = "متن اطلاعیه باید حداقل ۱۰ کاراکتر باشد",
 }
+
+export const enum CriticismMessage {
+  TITLE_IS_REQUIRED = "عنوان انتقادات مورد نیاز است",
+  TITLE_STRING = "عنوان انتقادات باید یک رشته باشد",
+  CONTENT_IS_REQUIRED = "متن انتقادات مورد نیاز است",
+  CONTENT_IS_STRING = "متن انتقادات باید رشته باشد",
+}
diff --git a/src/modules/criticisms/DTO/create-criticism.dto.ts b/src/modules/criticisms/DTO/create-criticism.dto.ts
new file mode 100644
index 0000000..e34bf8e
--- /dev/null
+++ b/src/modules/criticisms/DTO/create-criticism.dto.ts
@@ -0,0 +1,25 @@
+import { ApiProperty } from "@nestjs/swagger";
+import { IsNotEmpty, IsOptional, IsString } from "class-validator";
+
+import { CriticismMessage } from "../../../common/enums/message.enum";
+
+export class CreateCriticismDto {
+  @IsNotEmpty({ message: CriticismMessage.TITLE_IS_REQUIRED })
+  @IsString({ message: CriticismMessage.TITLE_STRING })
+  @ApiProperty({ type: String, description: "title of criticism", example: "انتقاد بابت مشکلات" })
+  title: string;
+
+  @IsNotEmpty({ message: CriticismMessage.CONTENT_IS_REQUIRED })
+  @IsString({ message: CriticismMessage.CONTENT_IS_STRING })
+  @ApiProperty({ type: String, description: "description of criticism", example: "متن انتقاد" })
+  content: string;
+
+  @IsOptional()
+  @IsNotEmpty()
+  @IsString({ each: true })
+  @ApiProperty({
+    description: "The ulr of the criticism files",
+    example: ["https://example.com/image1.png", "https://example.com/image2.png"],
+  })
+  files: string[];
+}
diff --git a/src/modules/criticisms/criticisms.controller.ts b/src/modules/criticisms/criticisms.controller.ts
new file mode 100644
index 0000000..e6033c2
--- /dev/null
+++ b/src/modules/criticisms/criticisms.controller.ts
@@ -0,0 +1,37 @@
+import { Body, Controller, Delete, Get, Param, Post } from "@nestjs/common";
+import { ApiOperation, ApiTags } from "@nestjs/swagger";
+
+import { CreateCriticismDto } from "./DTO/create-criticism.dto";
+import { CriticismsService } from "./providers/criticisms.service";
+import { AuthGuards } from "../../common/decorators/auth-guard.decorator";
+import { Roles } from "../../common/decorators/roles.decorator";
+import { ParamDto } from "../../common/DTO/param.dto";
+import { RoleEnum } from "../users/enums/role.enum";
+
+@Controller("criticisms")
+@ApiTags("Criticism")
+export class CriticismController {
+  constructor(private readonly criticismService: CriticismsService) {}
+
+  @ApiOperation({ summary: "Create a new criticism" })
+  @Post()
+  create(@Body() createDto: CreateCriticismDto) {
+    return this.criticismService.create(createDto);
+  }
+
+  @AuthGuards()
+  @Roles(RoleEnum.ADMIN)
+  @ApiOperation({ summary: "Get all Criticism ===> login as admin" })
+  @Get()
+  findAll() {
+    return this.criticismService.findAll();
+  }
+
+  @AuthGuards()
+  @Roles(RoleEnum.ADMIN)
+  @ApiOperation({ summary: "Delete one Criticism with id ===> login as admin" })
+  @Delete(":id")
+  delete(@Param() paramDto: ParamDto) {
+    return this.criticismService.delete(paramDto.id);
+  }
+}
diff --git a/src/modules/criticisms/criticisms.module.ts b/src/modules/criticisms/criticisms.module.ts
new file mode 100644
index 0000000..ea3110e
--- /dev/null
+++ b/src/modules/criticisms/criticisms.module.ts
@@ -0,0 +1,17 @@
+import { Module } from "@nestjs/common";
+import { TypeOrmModule } from "@nestjs/typeorm";
+
+import { CriticismController } from "./criticisms.controller";
+import { CriticismFile } from "./entities/criticism-file.entity";
+import { Criticism } from "./entities/criticism.entity";
+import { CriticismsService } from "./providers/criticisms.service";
+import { CriticismFileRepository } from "./repositories/criticisms-file.repository";
+import { CriticismRepository } from "./repositories/criticisms.repository";
+
+@Module({
+  imports: [TypeOrmModule.forFeature([Criticism, CriticismFile])],
+  providers: [CriticismsService, CriticismRepository, CriticismFileRepository],
+  controllers: [CriticismController],
+  exports: [],
+})
+export class CriticismModule {}
diff --git a/src/modules/criticisms/entities/criticism-file.entity.ts b/src/modules/criticisms/entities/criticism-file.entity.ts
new file mode 100644
index 0000000..b54d3d6
--- /dev/null
+++ b/src/modules/criticisms/entities/criticism-file.entity.ts
@@ -0,0 +1,13 @@
+import { Column, Entity, ManyToOne } from "typeorm";
+
+import { Criticism } from "./criticism.entity";
+import { BaseEntity } from "../../../common/entities/base.entity";
+
+@Entity()
+export class CriticismFile extends BaseEntity {
+  @Column({ type: "varchar", length: 255 })
+  fileUrl: string;
+
+  @ManyToOne(() => Criticism, (criticism) => criticism.files, { nullable: false, onDelete: "CASCADE" })
+  criticism: Criticism[];
+}
diff --git a/src/modules/criticisms/entities/criticism.entity.ts b/src/modules/criticisms/entities/criticism.entity.ts
new file mode 100644
index 0000000..33fb606
--- /dev/null
+++ b/src/modules/criticisms/entities/criticism.entity.ts
@@ -0,0 +1,19 @@
+import { Column, Entity, OneToMany } from "typeorm";
+
+import { CriticismFile } from "./criticism-file.entity";
+import { BaseEntity } from "../../../common/entities/base.entity";
+
+@Entity()
+export class Criticism extends BaseEntity {
+  @Column({ type: "int", generated: "identity", insert: false })
+  numericId: number;
+
+  @Column({ type: "varchar", length: 150, nullable: false })
+  title: string;
+
+  @Column({ type: "text", nullable: false })
+  content: string;
+
+  @OneToMany(() => CriticismFile, (criticismFile) => criticismFile.criticism, { eager: true, cascade: true })
+  files: CriticismFile[];
+}
diff --git a/src/modules/criticisms/providers/criticisms.service.ts b/src/modules/criticisms/providers/criticisms.service.ts
new file mode 100644
index 0000000..367615d
--- /dev/null
+++ b/src/modules/criticisms/providers/criticisms.service.ts
@@ -0,0 +1,38 @@
+import { BadRequestException, Injectable } from "@nestjs/common";
+
+import { CommonMessage } from "../../../common/enums/message.enum";
+import { CreateCriticismDto } from "../DTO/create-criticism.dto";
+import { CriticismRepository } from "../repositories/criticisms.repository";
+
+@Injectable()
+export class CriticismsService {
+  constructor(private readonly criticismRepository: CriticismRepository) {}
+
+  async create(createDto: CreateCriticismDto) {
+    const files = createDto.files.map((file) => {
+      return { fileUrl: file };
+    });
+    const criticism = this.criticismRepository.create({
+      ...createDto,
+      files,
+    });
+    await this.criticismRepository.save(criticism);
+    return {
+      message: CommonMessage.CREATED,
+      criticism,
+    };
+  }
+
+  async findAll() {
+    return await this.criticismRepository.find({});
+  }
+
+  async delete(id: string) {
+    const criticism = await this.criticismRepository.findOneBy({ id });
+    if (!criticism) throw new BadRequestException();
+    await this.criticismRepository.remove(criticism);
+    return {
+      message: CommonMessage.DELETED,
+    };
+  }
+}
diff --git a/src/modules/criticisms/repositories/criticisms-file.repository.ts b/src/modules/criticisms/repositories/criticisms-file.repository.ts
new file mode 100644
index 0000000..8265909
--- /dev/null
+++ b/src/modules/criticisms/repositories/criticisms-file.repository.ts
@@ -0,0 +1,12 @@
+import { Injectable } from "@nestjs/common";
+import { InjectRepository } from "@nestjs/typeorm";
+import { Repository } from "typeorm";
+
+import { CriticismFile } from "../entities/criticism-file.entity";
+
+@Injectable()
+export class CriticismFileRepository extends Repository<CriticismFile> {
+  constructor(@InjectRepository(CriticismFile) criticismFileRepository: Repository<CriticismFile>) {
+    super(criticismFileRepository.target, criticismFileRepository.manager, criticismFileRepository.queryRunner);
+  }
+}
diff --git a/src/modules/criticisms/repositories/criticisms.repository.ts b/src/modules/criticisms/repositories/criticisms.repository.ts
new file mode 100644
index 0000000..387076f
--- /dev/null
+++ b/src/modules/criticisms/repositories/criticisms.repository.ts
@@ -0,0 +1,12 @@
+import { Injectable } from "@nestjs/common";
+import { InjectRepository } from "@nestjs/typeorm";
+import { Repository } from "typeorm";
+
+import { Criticism } from "../entities/criticism.entity";
+
+@Injectable()
+export class CriticismRepository extends Repository<Criticism> {
+  constructor(@InjectRepository(Criticism) criticismRepository: Repository<Criticism>) {
+    super(criticismRepository.target, criticismRepository.manager, criticismRepository.queryRunner);
+  }
+}
diff --git a/src/modules/tickets/entities/ticket.entity.ts b/src/modules/tickets/entities/ticket.entity.ts
index 8d6761f..7b0376e 100644
--- a/src/modules/tickets/entities/ticket.entity.ts
+++ b/src/modules/tickets/entities/ticket.entity.ts
@@ -1,11 +1,11 @@
 import { Column, Entity, JoinColumn, ManyToOne, OneToMany } from "typeorm";
 
 import { TicketCategory } from "./ticket-category.entity";
+import { TicketMessage } from "./ticket-message.entity";
 import { BaseEntity } from "../../../common/entities/base.entity";
 import { User } from "../../users/entities/user.entity";
 import { TicketPriority } from "../enums/ticket-priority.enum";
 import { TicketStatus } from "../enums/ticket-status.enum";
-import { TicketMessage } from "./ticket-message.entity";
 
 @Entity()
 export class Ticket extends BaseEntity {