diff --git a/database/migrations/1784800000000-addTicketCategoriesPermissions.ts b/database/migrations/1784800000000-addTicketCategoriesPermissions.ts
new file mode 100644
index 0000000..c998280
--- /dev/null
+++ b/database/migrations/1784800000000-addTicketCategoriesPermissions.ts
@@ -0,0 +1,175 @@
+import { MigrationInterface, QueryRunner } from "typeorm";
+
+const NEW_PERMISSIONS = [
+  { name: "ticket_categories_create", title: "ایجاد دسته‌بندی تیکت", source: "tickets_create" },
+  { name: "ticket_categories_read", title: "مشاهده دسته‌بندی تیکت", source: "tickets_read" },
+  { name: "ticket_categories_update", title: "ویرایش دسته‌بندی تیکت", source: "tickets_update" },
+  { name: "ticket_categories_delete", title: "حذف دسته‌بندی تیکت", source: "tickets_delete" },
+] as const;
+
+const CURRENT_ENUM_VALUES = [
+  "services_create",
+  "services_read",
+  "services_update",
+  "services_delete",
+  "customers_create",
+  "customers_read",
+  "customers_update",
+  "customers_delete",
+  "agents_create",
+  "agents_read",
+  "agents_update",
+  "agents_delete",
+  "developers_create",
+  "developers_read",
+  "developers_update",
+  "developers_delete",
+  "invoices_create",
+  "invoices_read",
+  "invoices_update",
+  "invoices_delete",
+  "transactions_create",
+  "transactions_read",
+  "transactions_update",
+  "transactions_delete",
+  "discounts_create",
+  "discounts_read",
+  "discounts_update",
+  "discounts_delete",
+  "admins_create",
+  "admins_read",
+  "admins_update",
+  "admins_delete",
+  "tickets_create",
+  "tickets_read",
+  "tickets_update",
+  "tickets_delete",
+  "criticisms_create",
+  "criticisms_read",
+  "criticisms_update",
+  "criticisms_delete",
+  "contacts_us_create",
+  "contacts_us_read",
+  "contacts_us_update",
+  "contacts_us_delete",
+  "advertisements_create",
+  "advertisements_read",
+  "advertisements_update",
+  "advertisements_delete",
+  "announcements_create",
+  "announcements_read",
+  "announcements_update",
+  "announcements_delete",
+  "blogs_create",
+  "blogs_read",
+  "blogs_update",
+  "blogs_delete",
+  "learnings_create",
+  "learnings_read",
+  "learnings_update",
+  "learnings_delete",
+  "settings_create",
+  "settings_read",
+  "settings_update",
+  "settings_delete",
+  "bank_accounts_create",
+  "bank_accounts_read",
+  "bank_accounts_update",
+  "bank_accounts_delete",
+  "payments_create",
+  "payments_read",
+  "payments_update",
+  "payments_delete",
+  "support_plan_create",
+  "support_plan_read",
+  "support_plan_update",
+  "support_plan_delete",
+  "reseller_create",
+  "reseller_read",
+  "reseller_update",
+  "reseller_delete",
+  "workspace_create",
+  "workspace_read",
+  "workspace_update",
+  "workspace_delete",
+  "project_create",
+  "project_read",
+  "project_update",
+  "project_delete",
+  "task_create",
+  "task_read",
+  "task_update",
+  "task_delete",
+  "task_phase_create",
+  "task_phase_read",
+  "task_phase_update",
+  "task_phase_delete",
+  "logs",
+  "manage_sso_clients",
+  "dmenu",
+  "dkala",
+  "dpage",
+  "dmail",
+  "view_all_workspaces",
+  "view_all_projects",
+];
+
+const UPDATED_ENUM_VALUES = [
+  ...CURRENT_ENUM_VALUES.slice(0, CURRENT_ENUM_VALUES.indexOf("tickets_delete") + 1),
+  ...NEW_PERMISSIONS.map((p) => p.name),
+  ...CURRENT_ENUM_VALUES.slice(CURRENT_ENUM_VALUES.indexOf("tickets_delete") + 1),
+];
+
+export class AddTicketCategoriesPermissions1784800000000 implements MigrationInterface {
+  name = "AddTicketCategoriesPermissions1784800000000";
+
+  public async up(queryRunner: QueryRunner): Promise<void> {
+    await queryRunner.query(`ALTER TABLE "permission" ALTER COLUMN "name" TYPE text USING "name"::text`);
+    await queryRunner.query(`DROP TYPE "public"."permission_name_enum"`);
+
+    const enumList = UPDATED_ENUM_VALUES.map((v) => `'${v}'`).join(", ");
+    await queryRunner.query(`CREATE TYPE "public"."permission_name_enum" AS ENUM(${enumList})`);
+    await queryRunner.query(
+      `ALTER TABLE "permission" ALTER COLUMN "name" TYPE "public"."permission_name_enum" USING "name"::"public"."permission_name_enum"`,
+    );
+
+    for (const perm of NEW_PERMISSIONS) {
+      const inserted = await queryRunner.query(
+        `INSERT INTO "permission" ("id", "name", "title", "group", "createdAt", "updatedAt")
+         VALUES (uuid_generate_v4(), $1, $2, 'support', NOW(), NOW())
+         RETURNING id`,
+        [perm.name, perm.title],
+      );
+      const newId = inserted[0].id as string;
+
+      const sourcePerm = await queryRunner.query(`SELECT id FROM "permission" WHERE "name" = $1`, [perm.source]);
+      if (!sourcePerm.length) continue;
+
+      await queryRunner.query(
+        `INSERT INTO "role_permission_relation" ("roleId", "permissionId")
+         SELECT "roleId", $1 FROM "role_permission_relation" WHERE "permissionId" = $2
+         ON CONFLICT ("roleId", "permissionId") DO NOTHING`,
+        [newId, sourcePerm[0].id],
+      );
+    }
+  }
+
+  public async down(queryRunner: QueryRunner): Promise<void> {
+    for (const perm of NEW_PERMISSIONS) {
+      const rows = await queryRunner.query(`SELECT id FROM "permission" WHERE "name" = $1`, [perm.name]);
+      if (!rows.length) continue;
+
+      await queryRunner.query(`DELETE FROM "role_permission_relation" WHERE "permissionId" = $1`, [rows[0].id]);
+      await queryRunner.query(`DELETE FROM "permission" WHERE "id" = $1`, [rows[0].id]);
+    }
+
+    await queryRunner.query(`ALTER TABLE "permission" ALTER COLUMN "name" TYPE text USING "name"::text`);
+    await queryRunner.query(`DROP TYPE "public"."permission_name_enum"`);
+
+    const enumList = CURRENT_ENUM_VALUES.map((v) => `'${v}'`).join(", ");
+    await queryRunner.query(`CREATE TYPE "public"."permission_name_enum" AS ENUM(${enumList})`);
+    await queryRunner.query(
+      `ALTER TABLE "permission" ALTER COLUMN "name" TYPE "public"."permission_name_enum" USING "name"::"public"."permission_name_enum"`,
+    );
+  }
+}
diff --git a/src/modules/tickets/tickets.controller.ts b/src/modules/tickets/tickets.controller.ts
index 7912a6d..f753e73 100755
--- a/src/modules/tickets/tickets.controller.ts
+++ b/src/modules/tickets/tickets.controller.ts
@@ -24,14 +24,14 @@ export class TicketsController {
   //----------------- ticket categories -------------------
 
   @ApiOperation({ summary: "Create ticket category => admin route" })
-  @PermissionsDec(PermissionEnum.TICKETS_CREATE)
+  @PermissionsDec(PermissionEnum.TICKET_CATEGORIES_CREATE)
   @Post("category")
   createTicketCategory(@Body() createDto: CreateTicketCategoryDto, @UserIpAndHeaders() userIpAndHeaders: IUserIpAndHeaders) {
     return this.ticketsService.createTicketCategory(createDto, userIpAndHeaders);
   }
 
   @ApiOperation({ summary: "Update ticket category => admin route" })
-  @PermissionsDec(PermissionEnum.TICKETS_UPDATE)
+  @PermissionsDec(PermissionEnum.TICKET_CATEGORIES_UPDATE)
   @Patch("category/:id")
   updateCategory(
     @Param() paramDto: ParamDto,
@@ -49,7 +49,7 @@ export class TicketsController {
 
   @ApiOperation({ summary: "Get ticket categories list => admin route" })
   @AdminRoute()
-  @PermissionsDec(PermissionEnum.TICKETS_READ)
+  @PermissionsDec(PermissionEnum.TICKET_CATEGORIES_READ)
   @Get("categories-list")
   getCategoriesList(@Query() queryDto: SearchTicketCategoryDto) {
     return this.ticketsService.getCategoriesList(queryDto);
@@ -58,7 +58,7 @@ export class TicketsController {
   @ApiOperation({ summary: "toggle status of categories => admin route" })
   @AdminRoute()
   @HttpCode(HttpStatus.OK)
-  @PermissionsDec(PermissionEnum.TICKETS_UPDATE)
+  @PermissionsDec(PermissionEnum.TICKET_CATEGORIES_UPDATE)
   @Post("category/toggle-status/:id")
   toggleCategoryStatus(@Param() paramDto: ParamDto, @UserIpAndHeaders() userIpAndHeaders: IUserIpAndHeaders) {
     return this.ticketsService.toggleCategoryStatus(paramDto, userIpAndHeaders);
diff --git a/src/modules/users/constants/permission-meta.ts b/src/modules/users/constants/permission-meta.ts
index f1b9571..fbec28b 100644
--- a/src/modules/users/constants/permission-meta.ts
+++ b/src/modules/users/constants/permission-meta.ts
@@ -52,6 +52,11 @@ export const permissionMeta: Record<PermissionEnum, PermissionMeta> = {
   [PermissionEnum.TICKETS_UPDATE]: { title: "ویرایش تیکت‌ها", group: PermissionGroupEnum.SUPPORT },
   [PermissionEnum.TICKETS_DELETE]: { title: "حذف تیکت‌ها", group: PermissionGroupEnum.SUPPORT },
 
+  [PermissionEnum.TICKET_CATEGORIES_CREATE]: { title: "ایجاد دسته‌بندی تیکت", group: PermissionGroupEnum.SUPPORT },
+  [PermissionEnum.TICKET_CATEGORIES_READ]: { title: "مشاهده دسته‌بندی تیکت", group: PermissionGroupEnum.SUPPORT },
+  [PermissionEnum.TICKET_CATEGORIES_UPDATE]: { title: "ویرایش دسته‌بندی تیکت", group: PermissionGroupEnum.SUPPORT },
+  [PermissionEnum.TICKET_CATEGORIES_DELETE]: { title: "حذف دسته‌بندی تیکت", group: PermissionGroupEnum.SUPPORT },
+
   [PermissionEnum.CRITICISMS_CREATE]: { title: "ایجاد انتقادات", group: PermissionGroupEnum.OTHER },
   [PermissionEnum.CRITICISMS_READ]: { title: "مشاهده انتقادات", group: PermissionGroupEnum.OTHER },
   [PermissionEnum.CRITICISMS_UPDATE]: { title: "ویرایش انتقادات", group: PermissionGroupEnum.OTHER },
diff --git a/src/modules/users/enums/permission.enum.ts b/src/modules/users/enums/permission.enum.ts
index 79d98d6..81c8014 100755
--- a/src/modules/users/enums/permission.enum.ts
+++ b/src/modules/users/enums/permission.enum.ts
@@ -53,6 +53,12 @@ export enum PermissionEnum {
   TICKETS_UPDATE = "tickets_update",
   TICKETS_DELETE = "tickets_delete",
 
+  // ticket_categories
+  TICKET_CATEGORIES_CREATE = "ticket_categories_create",
+  TICKET_CATEGORIES_READ = "ticket_categories_read",
+  TICKET_CATEGORIES_UPDATE = "ticket_categories_update",
+  TICKET_CATEGORIES_DELETE = "ticket_categories_delete",
+
   // criticisms
   CRITICISMS_CREATE = "criticisms_create",
   CRITICISMS_READ = "criticisms_read",