chore: add ticket module and tickets entity

src/modules/tickets/entities/ticket.entity.ts

@@ -0,0 +1,36 @@
+import { Column, Entity, JoinColumn, ManyToOne } from "typeorm";
+
+import { TicketCategory } from "./ticket-category.entity";
+import { BaseEntity } from "../../../common/entities/base.entity";
+import { User } from "../../users/entities/user.entity";
+import { TicketPriority } from "../enums/ticket-priority.enum";
+import { TicketStatus } from "../enums/ticket-status.enum";
+
+@Entity()
+export class Ticket extends BaseEntity {
+  @Column({ type: "varchar", length: 150, nullable: false })
+  title: string;
+
+  @Column({ type: "varchar", length: 150, nullable: false })
+  subject: string;
+
+  @Column({ type: "enum", enum: TicketStatus, default: TicketStatus.PENDING })
+  status: TicketStatus;
+
+  @Column({ type: "enum", enum: TicketPriority, nullable: false })
+  priority: TicketPriority;
+
+  //TODO:ADD service reference here
+
+  @JoinColumn()
+  @ManyToOne(() => User, (user) => user.tickets, { nullable: true })
+  assignedTo: User;
+
+  @JoinColumn()
+  @ManyToOne(() => User, (user) => user.tickets, { onDelete: "CASCADE", nullable: false })
+  user: User;
+
+  @JoinColumn()
+  @ManyToOne(() => TicketCategory, (category) => category.tickets, { onDelete: "RESTRICT", nullable: false })
+  category: TicketCategory;
+}