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hamid zarghami
2026-02-25 10:58:14 +03:30
parent 5c4923129a
commit 62257d093b
17 changed files with 1355 additions and 10 deletions
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src/pages/ticket/data/staticData.ts
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// داده‌های استاتیک برای بخش تیکت
export const staticTicketsData = {
data: {
tickets: [
{
id: "1",
numericId: "TK-001",
subject: "مشکل در اتصال به سرور",
status: "PENDING",
priority: "HIGH",
createdAt: "2024-01-15T10:30:00Z",
updatedAt: "2024-01-15T14:45:00Z",
category: {
id: "1",
title: "مشکلات فنی",
},
danakService: {
id: "1",
name: "سرویس ابری داناک",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
},
{
id: "2",
numericId: "TK-002",
subject: "سوال در مورد صورتحساب",
status: "ANSWERED",
priority: "MEDIUM",
createdAt: "2024-01-14T09:15:00Z",
updatedAt: "2024-01-14T16:20:00Z",
category: {
id: "2",
title: "مالی",
},
danakService: {
id: "2",
name: "سرویس پرداخت",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
},
{
id: "3",
numericId: "TK-003",
subject: "درخواست تغییر پلان",
status: "CLOSED",
priority: "LOW",
createdAt: "2024-01-13T11:00:00Z",
updatedAt: "2024-01-13T15:30:00Z",
category: {
id: "3",
title: "درخواست‌ها",
},
danakService: {
id: "1",
name: "سرویس ابری داناک",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
},
{
id: "4",
numericId: "TK-004",
subject: "مشکل در آپلود فایل",
status: "PENDING",
priority: "HIGH",
createdAt: "2024-01-12T14:20:00Z",
updatedAt: "2024-01-12T14:20:00Z",
category: {
id: "1",
title: "مشکلات فنی",
},
danakService: {
id: "3",
name: "سرویس ذخیره‌سازی",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
},
{
id: "5",
numericId: "TK-005",
subject: "سوال در مورد API",
status: "ANSWERED",
priority: "MEDIUM",
createdAt: "2024-01-11T08:45:00Z",
updatedAt: "2024-01-11T12:15:00Z",
category: {
id: "4",
title: "پشتیبانی فنی",
},
danakService: {
id: "4",
name: "سرویس API",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
},
],
},
};
export const staticTicketDetailData = {
data: {
ticket: {
id: "1",
numericId: "TK-001",
subject: "مشکل در اتصال به سرور",
status: "PENDING",
priority: "HIGH",
createdAt: "2024-01-15T10:30:00Z",
updatedAt: "2024-01-15T14:45:00Z",
category: {
id: "1",
title: "مشکلات فنی",
},
danakService: {
id: "1",
name: "سرویس ابری داناک",
},
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
},
assignedTo: {
id: "2",
firstName: "علی",
lastName: "احمدی",
},
},
messages: [
{
id: "1",
content:
"سلام، من در اتصال به سرور مشکل دارم. هر بار که سعی می‌کنم به API متصل شوم، خطای timeout دریافت می‌کنم. لطفاً راهنمایی کنید.",
createdAt: "2024-01-15T10:30:00Z",
author: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
roles: [
{
name: "user",
},
],
},
attachments: [
{
id: "1",
attachmentUrl: "https://example.com/attachment1.pdf",
},
],
},
{
id: "2",
content:
"سلام احمد عزیز، متشکرم از گزارش مشکل. این مشکل معمولاً به دلیل تنظیمات فایروال یا محدودیت‌های شبکه رخ می‌دهد. لطفاً موارد زیر را بررسی کنید:\n\n1. بررسی تنظیمات فایروال\n2. اطمینان از دسترسی به پورت 443\n3. تست اتصال با VPN\n\nاگر مشکل ادامه داشت، لطفاً لاگ‌های مربوطه را ارسال کنید.",
createdAt: "2024-01-15T11:15:00Z",
author: {
id: "2",
firstName: "علی",
lastName: "احمدی",
roles: [
{
name: "admin",
},
],
},
attachments: [],
},
{
id: "3",
content:
"ممنون از راهنمایی. بررسی کردم و مشکل از فایروال بود. حالا درست کار می‌کند.",
createdAt: "2024-01-15T14:45:00Z",
author: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
roles: [
{
name: "user",
},
],
},
attachments: [],
},
],
},
};
export const staticCategoriesData = {
data: {
ticketCategories: [
{
id: "1",
title: "مشکلات فنی",
},
{
id: "2",
title: "مالی",
},
{
id: "3",
title: "درخواست‌ها",
},
{
id: "4",
title: "پشتیبانی فنی",
},
{
id: "5",
title: "پیشنهادات",
},
],
},
};
export const staticProfileData = {
data: {
user: {
id: "1",
firstName: "احمد",
lastName: "محمدی",
email: "ahmad.mohammadi@example.com",
},
},
};
export const staticServicesData = {
data: {
subscriptions: [
{
id: "1",
plan: {
service: {
id: "1",
name: "سرویس ابری داناک",
},
},
},
{
id: "2",
plan: {
service: {
id: "2",
name: "سرویس پرداخت",
},
},
},
{
id: "3",
plan: {
service: {
id: "3",
name: "سرویس ذخیره‌سازی",
},
},
},
{
id: "4",
plan: {
service: {
id: "4",
name: "سرویس API",
},
},
},
],
},
};