diff --git a/src/locale/fa.ts b/src/locale/fa.ts
index 1f1e786..d8bc9dc 100644
--- a/src/locale/fa.ts
+++ b/src/locale/fa.ts
@@ -96,6 +96,8 @@ export const fa = {
     answered: "پاسخ داده شده",
     CLOSED: "بسته شده",
     closed: "بسته شده",
+    OPEN: "باز",
+    open: "باز",
     status_unknown: "نامشخص",
     new_ticket: "تیکت جدید",
     submit_your_message: "پیام خود را ثبت کنید",
diff --git a/src/pages/ticket/TicketList.tsx b/src/pages/ticket/TicketList.tsx
index af62f78..215b38f 100644
--- a/src/pages/ticket/TicketList.tsx
+++ b/src/pages/ticket/TicketList.tsx
@@ -16,6 +16,8 @@ const TicketList: FC = () => {
     const tickets: TicketListItemType[] = getTickets.data?.data ?? []
 
     const statusLabels: Record<string, string> = {
+        OPEN: 'باز',
+        open: 'باز',
         ANSWERED: 'پاسخ داده شده',
         PENDING: 'در حال بررسی',
         CLOSED: 'بسته شده'
diff --git a/src/pages/ticket/detailUtils.ts b/src/pages/ticket/detailUtils.ts
index 21128fb..efa4084 100644
--- a/src/pages/ticket/detailUtils.ts
+++ b/src/pages/ticket/detailUtils.ts
@@ -35,6 +35,7 @@ export const getStatusClass = (status: string) => {
     const s = status?.toUpperCase();
     if (s === "CLOSED") return "bg-red-100 text-red-400";
     if (s === "PENDING") return "bg-orange-100 text-orange-700";
+    if (s === "OPEN") return "bg-green-100 text-green-400";
     return "bg-green-100 text-green-400";
 };