create ticket
This commit is contained in:
@@ -1,28 +0,0 @@
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import { ApiProperty } from "@nestjs/swagger";
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import { IsBoolean, IsNotEmpty, IsString, IsUUID, Length } from "class-validator";
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import { TicketMessageEnum } from "../../../common/enums/message.enum";
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export class CreateTicketCategoryDto {
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@IsNotEmpty({ message: TicketMessageEnum.TITLE_REQUIRED })
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@IsString({ message: TicketMessageEnum.TITLE_STRING })
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@Length(3, 150, { message: TicketMessageEnum.TITLE_LENGTH })
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@ApiProperty({ description: "Title of the ticket category", example: "فنی", minLength: 3, maxLength: 150 })
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title: string;
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@IsNotEmpty({ message: TicketMessageEnum.DESCRIPTION_REQUIRED })
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@IsString({ message: TicketMessageEnum.DESCRIPTION_STRING })
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@Length(3, 500, { message: TicketMessageEnum.DESCRIPTION_LENGTH })
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@ApiProperty({ description: "Description of the ticket category", example: "درخواستهای فنی", minLength: 3, maxLength: 500 })
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description: string;
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@IsNotEmpty({ message: TicketMessageEnum.USER_GROUP_ID_NOT_EMPTY })
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@IsUUID("4", { message: TicketMessageEnum.USER_GROUP_ID_SHOULD_BE_UUID })
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@ApiProperty({ description: "User group ID", example: "123e4567-e89b-12d3-a456-426614174000" })
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userGroupId: string;
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@IsNotEmpty({ message: TicketMessageEnum.IS_ACTIVE_REQUIRED })
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@IsBoolean({ message: TicketMessageEnum.IS_ACTIVE_SHOULD_BE_BOOLEAN })
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@ApiProperty({ description: "Is active", example: true })
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isActive: boolean;
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}
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@@ -1,18 +0,0 @@
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import { ApiProperty } from "@nestjs/swagger";
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import { ArrayMinSize, IsNotEmpty, IsOptional, IsString, IsUrl } from "class-validator";
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import { TicketMessageEnum } from "../../../common/enums/message.enum";
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export class CreateTicketMessageDto {
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@IsNotEmpty({ message: TicketMessageEnum.CONTENT_REQUIRED })
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@IsString({ message: TicketMessageEnum.CONTENT_STRING })
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@ApiProperty({ description: "the content of message", example: "test message" })
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content: string;
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@IsOptional()
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@IsNotEmpty({ message: TicketMessageEnum.ATTACHMENT_REQUIRED })
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@ArrayMinSize(1, { message: TicketMessageEnum.ATTACHMENT_REQUIRED })
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@IsUrl({ protocols: ["http", "https"], require_protocol: true }, { each: true, message: TicketMessageEnum.ATTACHMENT_SHOULD_BE_URL })
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@ApiProperty({ description: "attachment url", example: ["https://example.com/test.png"] })
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attachmentUrls?: string[];
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}
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@@ -5,47 +5,16 @@ import { TicketMessageEnum, UserMessage } from "../../../common/enums/message.en
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export class CreateTicketDto {
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// @IsNotEmpty({ message: TicketMessageEnum.TITLE_REQUIRED })
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// @IsString({ message: TicketMessageEnum.TITLE_STRING })
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// @Length(3, 150, { message: TicketMessageEnum.TITLE_LENGTH })
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// @ApiProperty({ description: "The ticket title", example: "Test title" })
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// title: string;
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@IsNotEmpty({ message: TicketMessageEnum.SUBJECT_REQUIRED })
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@IsString({ message: TicketMessageEnum.SUBJECT_STRING })
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@Length(3, 150, { message: TicketMessageEnum.SUBJECT_LENGTH })
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@ApiProperty({ description: "Subject of the ticket", example: "Subject" })
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subject: string;
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@IsOptional()
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@IsNotEmpty({ message: TicketMessageEnum.DANAK_SERVICE_ID_REQUIRED })
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@IsUUID("4", { message: TicketMessageEnum.DANAK_SERVICE_ID_SHOULD_BE_UUID })
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@ApiProperty({ description: "Service ID related to the ticket", example: "550e8400-e29b-41d4-a716-446655440000" })
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danakServiceId?: string;
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@IsNotEmpty({ message: TicketMessageEnum.CATEGORY_ID_REQUIRED })
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@IsUUID("4", { message: TicketMessageEnum.CATEGORY_ID_SHOULD_BE_UUID })
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@ApiProperty({ description: "Category ID of the ticket", example: "123e4567-e89b-12d3-a456-426614174000" })
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categoryId: string;
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@IsNotEmpty({ message: TicketMessageEnum.MESSAGE_REQUIRED })
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@IsString({ message: TicketMessageEnum.MESSAGE_STRING })
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@Length(5, 5000, { message: TicketMessageEnum.MESSAGE_LENGTH })
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@ApiProperty({ description: "The message content of the ticket", example: "This is a detailed description of the issue." })
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message: string;
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@ApiProperty({ description: "The message content of the ticket" })
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content: string;
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@IsOptional()
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@IsNotEmpty({ message: TicketMessageEnum.ATTACHMENT_REQUIRED })
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@ArrayMinSize(1, { message: TicketMessageEnum.ATTACHMENT_REQUIRED })
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@IsUrl({ protocols: ["http", "https"], require_protocol: true }, { each: true, message: TicketMessageEnum.ATTACHMENT_SHOULD_BE_URL })
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@ApiProperty({ description: "attachment url", example: ["https://example.com/test.png"] })
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attachmentUrls?: string[];
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attachments?: string[];
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}
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export class CreateTicketByAdminDto extends CreateTicketDto {
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@IsNotEmpty({ message: "UserMessage.USER_ID_REQUIRED" })
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@IsUUID("4", { message:" UserMessage.USER_ID_SHOULD_BE_A_UUID" })
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@ApiProperty({ description: "User ID of the ticket", example: "123e4567-e89b-12d3-a456-426614174000" })
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userId: string;
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}
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@@ -1,28 +1,21 @@
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import {
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Entity,
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Index,
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ManyToOne,
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OneToMany,
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Property,
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Collection,
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Cascade,
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Enum,
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PrimaryKey,
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OptionalProps,
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} from '@mikro-orm/core';
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import { BaseEntity } from "../../../common/entities/base.entity";
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import { User } from "../../user/entities/user.entity";
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import { TicketStatus } from "../enums/ticket-status.enum";
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import { Admin } from 'src/modules/admin/entities/admin.entity';
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import { Order } from 'src/modules/order/entities/order.entity';
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@Entity()
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export class Ticket extends BaseEntity {
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export class Ticket {
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[OptionalProps]?: 'createdAt'
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@PrimaryKey({ type: "bigint", autoincrement: true })
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id: bigint;
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@Enum(() => TicketStatus)
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status: TicketStatus;
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@Property({ type: 'text' })
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content: string;
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@@ -32,15 +25,15 @@ export class Ticket extends BaseEntity {
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@ManyToOne(() => Admin, { nullable: true })
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admin?: Admin | null;
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@ManyToOne(() => Ticket, { nullable: true })
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parent?: Ticket | null;
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@OneToMany(() => Ticket, (ticket) => ticket.parent)
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children = new Collection<Ticket>(this)
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@Property({ type: 'json' })
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attachments: string[]
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@Property({ type: 'json', nullable: true })
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attachments?: string[]
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@ManyToOne(() => Order)
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order!: Order
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@Property({ defaultRaw: 'now()', columnType: 'timestamptz' })
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createdAt: Date = new Date();
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@Property({ nullable: true, columnType: 'timestamptz' })
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readAt?: Date;
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}
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@@ -1,57 +1,71 @@
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import { TicketRepository } from "../repositories/tickets.repository";
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import { InjectQueue } from "@nestjs/bullmq";
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import { BadRequestException, HttpException, Injectable, InternalServerErrorException, Logger, OnModuleInit } from "@nestjs/common";
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import { Queue } from "bullmq";
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import dayjs from "dayjs";
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// import { DataSource, MoreThanOrEqual, Not, QueryRunner } from "typeorm";
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import { CreateTicketDto } from "../DTO/create-ticket.dto";
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import { OrderRepository } from "src/modules/order/repositories/order.repository";
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import { User } from "src/modules/user/entities/user.entity";
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import { UserRepository } from "src/modules/user/repositories/user.repository";
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import { AdminRepository } from "src/modules/admin/repositories/admin.repository";
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import { Admin } from "src/modules/admin/entities/admin.entity";
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// import { TICKET } from "../constant";
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// import { ReferralService } from "./referral.service";
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// import { IUserIpAndHeaders } from "../../../common/decorators/user.decorator";
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// import { ParamDto } from "../../../common/DTO/param.dto";
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// import { CommonMessage, TicketMessageEnum, UserMessage } from "../../../common/enums/message.enum";
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// import { UserType } from "../../access-logs/enums/user-type.enum";
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// import { AccessLogService } from "../../access-logs/providers/access-log.service";
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// import { DanakService } from "../../danak-services/entities/danak-service.entity";
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// import { NotificationQueue } from "../../notifications/queue/notification.queue";
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// import { SupportPlanFeatureKey } from "../../support-plans/enums/support-plan-feature-key.enum";
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// import { SupportPlansService } from "../../support-plans/providers/support-plans.service";
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// import { User } from "../../users/entities/user.entity";
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// import { AdminsService } from "../../users/providers/admins.service";
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// import { UsersService } from "../../users/providers/users.service";
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// import { CreateTicketCategoryDto } from "../DTO/create-ticket-category.dto";
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// import { CreateTicketMessageDto } from "../DTO/create-ticket-message.dto";
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// import { CreateTicketByAdminDto, CreateTicketDto } from "../DTO/create-ticket.dto";
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// import { ReferTicketDto } from "../DTO/refer-ticket.dto";
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// import { SearchTicketCategoryDto } from "../DTO/search-ticket-category.dto";
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// import { SearchTicketQueryDto } from "../DTO/search-ticket-query.dto";
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// import { UpdateTicketCategoryDto } from "../DTO/update-ticket-category.dto";
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// import { TicketCategory } from "../entities/ticket-category.entity";
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// import { TicketMessageAttachment } from "../entities/ticket-message-attachment";
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// import { TicketMessage } from "../entities/ticket-message.entity";
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// import { Ticket } from "../entities/ticket.entity";
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// import { TicketStatus } from "../enums/ticket-status.enum";
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// import { TicketCategoryRepository } from "../repositories/tickets-category.repository";
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// import { TicketMessagesRepository } from "../repositories/tickets-message.repository";
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// import { TicketsRepository } from "../repositories/tickets.repository";
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@Injectable()
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export class TicketService {
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private readonly logger = new Logger(TicketService.name);
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// constructor(
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// @InjectQueue(TICKET.QUEUE_NAME) private readonly ticketQueue: Queue,
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// private readonly ticketsRepository: TicketsRepository,
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// private readonly ticketsCategoryRepository: TicketCategoryRepository,
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// private readonly ticketMessagesRepository: TicketMessagesRepository,
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// private readonly usersService: UsersService,
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// private readonly adminsService: AdminsService,
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// private readonly notificationQueue: NotificationQueue,
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// private readonly referralService: ReferralService,
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// private readonly dataSource: DataSource,
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// private readonly supportPlansService: SupportPlansService,
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// private readonly accessLogService: AccessLogService,
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// ) {}
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constructor(
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private readonly ticketsRepository: TicketRepository,
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private readonly orderRepository: OrderRepository,
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private readonly userRepository: UserRepository,
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private readonly adminRepository: AdminRepository,
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// private readonly adminsService: AdminsService,
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) { }
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async createTicket(orderId: string, dto: CreateTicketDto, userId?: string, adminId?: string) {
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const { content, attachments } = dto
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if (!userId && !adminId) {
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throw new BadRequestException("One of userId ord adminId is required")
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}
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const order = await this.orderRepository.findOne({ id: orderId })
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if (!order) {
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throw new BadRequestException("Order not found")
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}
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let user: null | User = null
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let admin: null | Admin = null
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if (userId) {
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user = await this.userRepository.findOne({ id: userId })
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if (!user) {
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throw new BadRequestException("User not found")
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}
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}
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if (adminId) {
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admin = await this.adminRepository.findOne({ id: adminId })
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if (!admin) {
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throw new BadRequestException("Admin not found")
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}
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}
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if (!user && !admin) {
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throw new BadRequestException("One of user or admin is required")
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}
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const ticket = this.ticketsRepository.create({
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content,
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attachments,
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admin,
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user,
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order,
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})
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await this.ticketsRepository.em.persistAndFlush(ticket)
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return ticket
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}
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// async onModuleInit() {
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// await this.scheduleAutoCloseJob();
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// }
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@@ -10,6 +10,8 @@ import { TicketService } from "./providers/tickets.service";
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import { ParamDto } from "../../common/DTO/param.dto";
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import { UserId } from "src/common/decorators";
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import { AdminId } from "src/common/decorators/admin-id.decorator";
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@Controller("tickets")
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@ApiTags("Tickets")
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@@ -62,12 +64,17 @@ export class TicketsController {
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//----------------- ticket and ticket messages -------------------
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// @ApiOperation({ summary: "create ticket ==> user route" })
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// @Post()
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// createTicket(@Body() createDto: CreateTicketDto, @UserDec("id") userId: string) {
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// return this.ticketsService.createTicket(createDto, userId);
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// }
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@Post('public/ticket/order/:orderId')
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@ApiOperation({ summary: "create ticket ==> user route" })
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createTicket(@Param('orderId') orderId: string, @Body() createDto: CreateTicketDto, @UserId() userId: string) {
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return this.ticketsService.createTicket(orderId, createDto, userId);
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}
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@Post('admin/ticket/order/:orderId')
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@ApiOperation({ summary: "create ticket ==> admin route" })
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createTicketAsAdmin(@Param('orderId') orderId: string, @Body() createDto: CreateTicketDto, @AdminId() adminId: string) {
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return this.ticketsService.createTicket(orderId, createDto, undefined, adminId);
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}
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// @ApiOperation({ summary: "create ticket by admin" })
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// @AdminRoute()
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// @PermissionsDec(PermissionEnum.TICKETS)
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