ticket

2026-01-10 15:02:13 +03:30
parent 7cc6464f31
commit aa23bf5614
14 changed files with 1177 additions and 0 deletions
@@ -0,0 +1,119 @@
+import { Injectable } from "@nestjs/common";
+import { InjectRepository } from "@nestjs/typeorm";
+import { Repository } from "typeorm";
+
+import { PaginationUtils } from "../../utils/providers/pagination.utils";
+import { SearchTicketQueryDto } from "../DTO/search-ticket-query.dto";
+import { Ticket } from "../entities/ticket.entity";
+import { TicketStatus } from "../enums/ticket-status.enum";
+
+@Injectable()
+export class TicketsRepository extends Repository<Ticket> {
+  constructor(@InjectRepository(Ticket) ticketsRepository: Repository<Ticket>) {
+    super(ticketsRepository.target, ticketsRepository.manager, ticketsRepository.queryRunner);
+  }
+
+  async findTicketById(id: string, userId?: string): Promise<Ticket | null> {
+    return this.findOne({
+      where: { id, ...(userId && { user: { id: userId } }) },
+      relations: {
+        user: true,
+        category: true,
+        assignedTo: true,
+        danakService: true,
+      },
+      select: {
+        id: true,
+        numericId: true,
+        danakService: {
+          id: true,
+          name: true,
+        },
+        subject: true,
+        priority: true,
+        status: true,
+        createdAt: true,
+        user: {
+          id: true,
+          firstName: true,
+          lastName: true,
+        },
+        assignedTo: {
+          id: true,
+          firstName: true,
+          lastName: true,
+        },
+        category: {
+          id: true,
+          title: true,
+        },
+      },
+    });
+  }
+
+  //******************************** */
+
+  async findTicketsList(queryDto: SearchTicketQueryDto, userId: string) {
+    const { limit, skip } = PaginationUtils(queryDto);
+
+    const queryBuilder = this.createQueryBuilder("ticket")
+      .leftJoinAndSelect("ticket.category", "category")
+      .leftJoinAndSelect("ticket.danakService", "danakService")
+      .where("ticket.user.id = :userId", { userId })
+      .orderBy("ticket.createdAt", "DESC")
+      .select([
+        "ticket.id",
+        "ticket.subject",
+        "ticket.status",
+        "ticket.priority",
+        "ticket.numericId",
+        "ticket.createdAt",
+        "ticket.updatedAt",
+        "category.id",
+        "category.title",
+        "danakService.id",
+        "danakService.name",
+      ])
+      .skip(skip)
+      .take(limit);
+
+    if (queryDto.status) {
+      queryBuilder.andWhere("ticket.status = :status", {
+        status: queryDto.status,
+      });
+    } else {
+      queryBuilder.andWhere("ticket.status != :closedStatus", {
+        closedStatus: TicketStatus.CLOSED,
+      });
+    }
+
+    return queryBuilder.getManyAndCount();
+  }
+
+  async findTicketsListForAdmin(queryDto: SearchTicketQueryDto, adminId: string, isSuperAdmin: boolean) {
+    const { limit, skip } = PaginationUtils(queryDto);
+
+    const queryBuilder = this.createQueryBuilder("ticket")
+      .leftJoinAndSelect("ticket.category", "category")
+      .leftJoinAndSelect("ticket.user", "user")
+      .leftJoinAndSelect("ticket.assignedTo", "assignedTo")
+      .leftJoinAndSelect("ticket.danakService", "danakService")
+      .orderBy("ticket.createdAt", "DESC");
+
+    if (!isSuperAdmin) {
+      queryBuilder.andWhere("ticket.assignedToId = :adminId", { adminId });
+    }
+
+    if (queryDto.status) {
+      queryBuilder.andWhere("ticket.status = :status", {
+        status: queryDto.status,
+      });
+    }
+
+    if (queryDto.userId) {
+      queryBuilder.andWhere("user.id = :userId", { userId: queryDto.userId });
+    }
+
+    return queryBuilder.skip(skip).take(limit).getManyAndCount();
+  }
+}