ticket list + create ticket

This commit is contained in:
hamid zarghami
2026-02-24 15:08:33 +03:30
parent 3b7fb4a63a
commit 5b938d1525
6 changed files with 262 additions and 378 deletions
+26 -163
View File
@@ -1,30 +1,15 @@
import { type FC, useState } from 'react'
// import { useTranslation } from 'react-i18next'
import Input from '../../components/Input'
import Select from '../../components/Select'
// import Textarea from '../../components/Textarea'
import UploadBox from '../../components/UploadBox'
import Button from '../../components/Button'
import { TickCircle, TickSquare } from 'iconsax-react'
// import { useCreateTicket, useGetCategoriesTicket, useMultiUpload } from './hooks/useTicketData'
// import { useGetProfile } from '../profile/hooks/useProfileData'
import { staticCategoriesData, staticProfileData, staticServicesData } from './data/staticData'
// import PageLoading from '../../components/PageLoading'
// import { useFormik } from 'formik'
// import { type CreateTicketType } from './types/TicketTypes'
// import * as Yup from 'yup'
// import { toast } from '../../components/Toast'
// import { type ErrorType } from '../../helpers/types'
// import { useNavigate } from 'react-router-dom'
// import { Pages } from '../../config/Pages'
// import { useGetMyServices } from '../service/hooks/useServiceData'
// import { MyServicesItem } from '../service/types/ServiecTypes'
import { useCreateOrReplyTicket } from './hooks/useTicketData'
import { useNavigate } from 'react-router-dom'
import { fa } from '@/locale/fa'
import Textarea from '@/components/Textarea'
import { Paths } from '@/config/Paths'
const CreateTicket: FC = () => {
// const { t } = useTranslation('global')
const t = (key: string): string => {
const keys = key.split('.');
let value: unknown = fa;
@@ -33,65 +18,26 @@ const CreateTicket: FC = () => {
}
return (value as string) || key;
}
// const navigate = useNavigate()
const [_files, setFiles] = useState<File[]>([])
const [percent] = useState<number>(0)
// const getProfile = useGetProfile()
// const getCategories = useGetCategoriesTicket()
// const multiUpload = useMultiUpload(setPercent)
// const createTicket = useCreateTicket()
// const getMyservice = useGetMyServices('')
const navigate = useNavigate()
const [subject, setSubject] = useState('')
const [content, setContent] = useState('')
const [files, setFiles] = useState<File[]>([])
// استفاده از داده‌های استاتیک
const getProfile = {
isPending: false,
data: staticProfileData
}
const getCategories = {
isPending: false,
data: staticCategoriesData
}
const multiUpload = {
isPending: false,
mutateAsync: () => Promise.resolve()
}
const createTicket = {
isPending: false,
mutate: () => { }
}
const getMyservice = {
isPending: false,
data: staticServicesData
}
const createTicket = useCreateOrReplyTicket()
// Mock formik
const formik = {
values: {
subject: '',
message: '',
categoryId: '',
priority: 'LOW',
danakServiceId: '',
title: '',
attachmentUrls: []
const handleSubmit = () => {
if (!subject.trim() || !content.trim()) return
createTicket.mutate(
{
subject: subject.trim(),
content: content.trim(),
attachments: files.length ? files.map(() => ({})) : [],
},
handleChange: () => { },
handleSubmit: () => { },
resetForm: () => { },
touched: {
subject: false,
priority: false,
danakServiceId: false,
categoryId: false,
message: false
},
errors: {
subject: '',
priority: '',
danakServiceId: '',
categoryId: '',
message: ''
{
onSuccess: () => navigate(Paths.tickets.list),
onError: (err: unknown) => console.error(err),
}
)
}
@@ -101,104 +47,26 @@ const CreateTicket: FC = () => {
{t('ticket.new_ticket')}
</div>
{
getProfile.isPending || getCategories.isPending ?
<div>Loading...</div>
:
<div className='flex gap-6 xl:mt-8 mt-4'>
<div className='flex-1 bg-white py-8 xl:px-10 px-4 rounded-3xl'>
<div>
{t('ticket.submit_your_message')}
</div>
<div className='mt-6 rowTwoInput'>
<Input
label={t('ticket.name')}
readOnly
placeholder={getProfile?.data?.data?.user?.firstName + ' ' + getProfile?.data?.data?.user?.lastName}
/>
<Input
label={t('ticket.email')}
readOnly
placeholder={getProfile?.data?.data?.user?.email}
/>
</div>
<div className='mt-6 rowTwoInput'>
<div className='mt-6'>
<Input
label={t('ticket.subject')}
placeholder={t('ticket.enter_your_subject')}
name='subject'
value={formik.values.subject}
onChange={formik.handleChange}
error_text={formik.touched.subject && formik.errors.subject ? formik.errors.subject : ''}
/>
<Select
label={t('ticket.priority')}
items={[
{
label: t('ticket.low'),
value: 'LOW'
},
{
label: t('ticket.medium'),
value: 'MEDIUM'
},
{
label: t('ticket.high'),
value: 'HIGH'
}
]}
placeholder={t('select')}
className='border'
name='priority'
value={formik.values.priority}
onChange={formik.handleChange}
error_text={formik.touched.priority && formik.errors.priority ? formik.errors.priority : ''}
value={subject}
onChange={(e) => setSubject(e.target.value)}
/>
</div>
<div className='mt-6 rowTwoInput'>
<Select
label={t('ticket.select_your_service')}
placeholder={t('ticket.not_once')}
className='border'
name='danakServiceId'
items={getMyservice.data?.data?.subscriptions?.map((item: Record<string, unknown>) => {
const plan = item.plan as Record<string, unknown>;
const service = plan?.service as Record<string, unknown>;
return {
label: service?.name as string,
value: service?.id as string
};
})
}
onChange={formik.handleChange}
error_text={formik.touched.danakServiceId && formik.errors.danakServiceId ? formik.errors.danakServiceId : ''}
/>
<Select
label={t('ticket.category')}
items={getCategories.data?.data?.ticketCategories?.map((item: { id: string, title: string }) => ({
label: item.title,
value: item.id
})
)}
placeholder={t('select')}
className='border'
name='categoryId'
value={formik.values.categoryId}
onChange={formik.handleChange}
error_text={formik.touched.categoryId && formik.errors.categoryId ? formik.errors.categoryId : ''}
/>
</div>
<div className='mt-6'>
<Textarea
label={t('ticket.your_description')}
name='message'
value={formik.values.message}
onChange={formik.handleChange}
error_text={formik.touched.message && formik.errors.message ? formik.errors.message : ''}
value={content}
onChange={(e) => setContent(e.target.value)}
/>
</div>
@@ -213,9 +81,8 @@ const CreateTicket: FC = () => {
<div className='mt-8 flex justify-end'>
<Button
className='xl:max-w-[100px]'
onClick={() => formik.handleSubmit()}
isLoading={createTicket.isPending || multiUpload.isPending}
percentage={percent}
onClick={handleSubmit}
isLoading={createTicket.isPending}
>
<div className='flex gap-2 items-center'>
<TickCircle size={20} color='black' />
@@ -260,10 +127,6 @@ const CreateTicket: FC = () => {
</div>
</div>
</div>
}
</div>
)
}
+54 -79
View File
@@ -1,28 +1,18 @@
import { type FC, Fragment, useState } from 'react'
// import { useTranslation } from 'react-i18next'
import Input from '../../components/Input'
import Textarea from '@/components/Textarea'
import UploadBox from '../../components/UploadBox'
import Button from '../../components/Button'
import { CloseCircle, InfoCircle, Paperclip2, Send2 } from 'iconsax-react'
import { useNavigate } from 'react-router-dom'
import { useNavigate, useParams } from 'react-router-dom'
import { type MessageType, type AttachmentType } from './types/TicketTypes'
// import { useAddMessageTicket, useCloseTicket, useGetMessages, useMultiUpload } from './hooks/useTicketData'
import { staticTicketDetailData } from './data/staticData'
// import PageLoading from '../../components/PageLoading'
import { useGetTicketById, useCreateOrReplyTicket } from './hooks/useTicketData'
import moment from 'moment-jalaali'
// import { useFormik } from 'formik'
// import { type AddMessageTicketType } from './types/TicketTypes'
// import * as Yup from 'yup'
// import { toast } from '../../components/Toast'
// import { type ErrorType } from '../../helpers/types'
import { clx } from '../../helpers/utils'
import { fa } from '@/locale/fa'
// import { Pages } from '../../config/Pages'
import { Paths } from '@/config/Paths'
const TicketDetail: FC = () => {
// const { t } = useTranslation('global')
const t = (key: string) => {
const keys = key.split('.');
let value: unknown = fa;
@@ -32,57 +22,45 @@ const TicketDetail: FC = () => {
return (value as string) || key;
}
const navigate = useNavigate()
// const { id: _id } = useParams()
const [, setFiles] = useState<File[]>([])
const [percent] = useState<number>(0)
// const getMessages = useGetMessages(id ? id : '')
// const addMessage = useAddMessageTicket(id ? id : '')
// const multiUpload = useMultiUpload(setPercent)
// const closeTicket = useCloseTicket()
const { id } = useParams<{ id: string }>()
const [content, setContent] = useState('')
const [files, setFiles] = useState<File[]>([])
// استفاده از داده‌های استاتیک
const getMessages = {
isPending: false,
data: staticTicketDetailData
}
const addMessage = {
isPending: false,
mutate: () => { },
mutateAsync: () => Promise.resolve()
}
const multiUpload = {
isPending: false,
mutateAsync: () => Promise.resolve()
}
const closeTicket = {
isPending: false,
mutate: () => { }
}
const [isResetFiles] = useState<boolean>(false)
const getTicket = useGetTicketById(id ?? '')
const addMessage = useCreateOrReplyTicket()
// Mock formik
const formik = {
values: {
content: '',
attachmentUrls: [],
const raw = getTicket.data?.data
const ticket = raw?.ticket ?? raw
const messages: MessageType[] = raw?.messages ?? raw?.ticket?.messages ?? []
const handleSendReply = () => {
if (!id || !content.trim()) return
addMessage.mutate(
{
parentId: id,
subject: (ticket as { subject?: string })?.subject ?? '',
content: content.trim(),
attachments: files.length ? files.map(() => ({})) : [],
},
handleChange: () => { },
handleSubmit: () => { },
resetForm: () => { },
touched: { content: false },
errors: { content: '' }
{
onSuccess: () => {
setContent('')
setFiles([])
getTicket.refetch()
},
}
)
}
const hadleCloseTicket = () => {
closeTicket.mutate()
navigate('/tickets')
navigate(Paths.tickets.list)
}
const handleSendAnswer = () => {
const messageEndRef = document.getElementById('content');
const messageEndRef = document.getElementById('content')
if (messageEndRef) {
messageEndRef.scrollIntoView({ behavior: 'smooth' });
messageEndRef.focus();
messageEndRef.scrollIntoView({ behavior: 'smooth' })
messageEndRef.focus()
}
}
@@ -92,31 +70,31 @@ const TicketDetail: FC = () => {
<div>{t('ticket.ticket_number')}</div>
</div>
{
getMessages.isPending ?
getTicket.isPending ?
<div>Loading...</div>
:
<div className='flex xl:flex-row flex-col-reverse gap-6 xl:mt-8 mt-6'>
<div className='flex-1 bg-white py-8 xl:px-10 px-4 rounded-3xl'>
<Input
label={t('ticket.subject')}
value={getMessages.data?.data?.ticket?.subject}
value={(ticket as { subject?: string })?.subject}
readOnly
/>
<div className='gap-6 rowTwoInput mt-5'>
<Input
label={t('ticket.select_your_service')}
value={getMessages.data?.data?.ticket?.danakService?.name}
value={(ticket as { danakService?: { name?: string } })?.danakService?.name}
readOnly
/>
<Input
label={t('ticket.user_name')}
value={getMessages.data?.data?.ticket?.user?.firstName + ' ' + getMessages.data?.data?.ticket?.user?.lastName}
value={[(ticket as { user?: { firstName?: string; lastName?: string } })?.user?.firstName, (ticket as { user?: { lastName?: string } })?.user?.lastName].filter(Boolean).join(' ')}
readOnly
/>
</div>
{
getMessages.data?.data?.messages.map((item: MessageType) => {
messages.map((item: MessageType) => {
if (item?.author?.roles[0]?.name === 'user') {
return (
<div key={item.id} className='mt-6 xl:text-sm text-xs bg-[#F6F7FA] p-6 rounded-3xl rounded-tr-none xl:max-w-[70%] max-w-[90%]'>
@@ -184,16 +162,14 @@ const TicketDetail: FC = () => {
{
getMessages.data?.data?.ticket?.status !== 'CLOSED' &&
(ticket as { status?: string })?.status !== 'CLOSED' &&
<Fragment>
<div className='mt-9'>
<Textarea
id='content'
placeholder={t('ticket.your_description')}
name='content'
value={formik.values.content}
onChange={formik.handleChange}
error_text={formik.touched.content && formik.errors.content ? formik.errors.content : ''}
value={content}
onChange={(e) => setContent(e.target.value)}
/>
</div>
@@ -202,16 +178,14 @@ const TicketDetail: FC = () => {
label={t('ticket.attachment')}
onChange={setFiles}
isMultiple
isReset={isResetFiles}
/>
</div>
<div className='flex justify-end mt-6'>
<Button
className='xl:max-w-[100px]'
onClick={() => formik.handleSubmit()}
percentage={percent}
isLoading={addMessage.isPending || multiUpload.isPending}
onClick={handleSendReply}
isLoading={addMessage.isPending}
>
<div className='flex gap-2 items-center'>
<Send2 size={20} color='black' />
@@ -227,7 +201,7 @@ const TicketDetail: FC = () => {
</div>
<div className={`h-fit lg:sticky left-0 lg:top-0 xl:w-[300px] w-full`}>
{
getMessages.data?.data?.ticket?.status !== 'CLOSED' &&
(ticket as { status?: string })?.status !== 'CLOSED' &&
<div className='bg-white xl:p-6 p-4 rounded-3xl flex gap-4'>
<Button
label={t('ticket.send_answer')}
@@ -237,7 +211,6 @@ const TicketDetail: FC = () => {
<Button
className='bg-[#D52903] xl:h-10 h-8'
onClick={hadleCloseTicket}
isLoading={closeTicket.isPending}
>
<div className='flex gap-2 text-xs items-center'>
<CloseCircle
@@ -253,7 +226,7 @@ const TicketDetail: FC = () => {
}
<div className={clx(
'bg-white p-6 rounded-3xl mt-8',
getMessages.data?.data?.ticket?.status === 'CLOSED' && 'mt-0'
(ticket as { status?: string })?.status === 'CLOSED' && 'mt-0'
)}>
<div className='flex justify-between'>
<div className='text-sm'>
@@ -261,10 +234,10 @@ const TicketDetail: FC = () => {
</div>
<div className={clx(
'h-7 px-3 rounded-xl flex items-center text-xs bg-green-100 text-green-400',
getMessages.data?.data?.ticket?.status === 'PENDING' && 'bg-orange-100 text-orange-700',
getMessages.data?.data?.ticket?.status === 'CLOSED' && 'bg-red-100 text-red-400'
(ticket as { status?: string })?.status === 'PENDING' && 'bg-orange-100 text-orange-700',
(ticket as { status?: string })?.status === 'CLOSED' && 'bg-red-100 text-red-400'
)}>
{t(`ticket.${getMessages.data?.data?.ticket?.status}`)}
{t(`ticket.${(ticket as { status?: string })?.status}`)}
</div>
</div>
@@ -272,31 +245,33 @@ const TicketDetail: FC = () => {
<div className='flex justify-between text-description'>
<div>{t('ticket.ticket_number')}</div>
<div>
{getMessages.data?.data?.ticket?.numericId}
{(ticket as { numericId?: string })?.numericId}
</div>
</div>
<div className='flex mt-6 justify-between text-description'>
<div>{t('ticket.asignto')}</div>
<div>
{getMessages.data?.data?.ticket?.assignedTo ? getMessages.data?.data?.ticket?.assignedTo?.firstName + ' ' + getMessages.data?.data?.ticket?.assignedTo?.lastName : ''}
{(ticket as { assignedTo?: { firstName?: string; lastName?: string } })?.assignedTo
? [(ticket as { assignedTo?: { firstName?: string } })?.assignedTo?.firstName, (ticket as { assignedTo?: { lastName?: string } })?.assignedTo?.lastName].filter(Boolean).join(' ')
: ''}
</div>
</div>
<div className='flex mt-6 justify-between text-description'>
<div>{t('date')}</div>
<div className='dltr'>
{moment(getMessages.data?.data?.ticket?.createdAt).format('jYYYY/jMM/jDD HH:mm')}
{moment((ticket as { createdAt?: string })?.createdAt).format('jYYYY/jMM/jDD HH:mm')}
</div>
</div>
<div className='flex mt-6 justify-between text-description'>
<div>{t('ticket.category')}</div>
<div>
{getMessages.data?.data?.ticket?.category?.title}
{(ticket as { category?: { title?: string } })?.category?.title}
</div>
</div>
<div className='flex mt-6 justify-between text-description'>
<div>{t('ticket.priority')}</div>
<div>
{getMessages.data?.data?.ticket?.priority === 'low' ? t('ticket.low') : getMessages.data?.data?.ticket?.priority === 'medium' ? t('ticket.medium') : t('ticket.high')}
{(ticket as { priority?: string })?.priority === 'low' ? t('ticket.low') : (ticket as { priority?: string })?.priority === 'medium' ? t('ticket.medium') : t('ticket.high')}
</div>
</div>
+18 -53
View File
@@ -4,75 +4,36 @@ import { Add, Eye } from 'iconsax-react'
import Tabs from '../../components/Tabs'
import Table from '../../components/Table'
import { Link } from 'react-router-dom'
import { staticTicketsData } from './data/staticData'
import { t } from '@/locale'
import moment from 'moment-jalaali'
import type { ColumnType } from '@/components/types/TableTypes'
import { Paths } from '@/config/Paths'
// تعریف type برای تیکت
interface TicketItem {
id: string;
numericId: string;
subject: string;
status: string;
priority: string;
createdAt: string;
updatedAt: string;
category: {
id: string;
title: string;
};
danakService: {
id: string;
name: string;
};
user: {
id: string;
firstName: string;
lastName: string;
};
[key: string]: unknown;
}
import { useGetTickets } from './hooks/useTicketData'
import type { TicketListItemType } from './types/TicketTypes'
const TicketList: FC = () => {
const [activeTab, setActiveTab] = useState<'ANSWERED' | 'PENDING' | 'CLOSED' | ''>('')
const getTickets = useGetTickets(activeTab || undefined)
// استفاده از داده‌های استاتیک
const getTickets = {
isPending: false,
data: staticTicketsData
}
const tickets: TicketListItemType[] = getTickets.data?.data ?? []
// تعریف ستون‌های جدول
const columns: ColumnType<TicketItem>[] = [
const columns: ColumnType<TicketListItemType>[] = [
{
title: t('ticket.number'),
key: 'numericId',
render: (item) => item.numericId
key: 'id',
render: (item) => item.id.slice(-8).toUpperCase()
},
{
title: t('ticket.title'),
key: 'subject',
render: (item) => item.subject
},
{
title: t('ticket.category'),
key: 'category',
render: (item) => item.category?.title
},
{
title: t('ticket.service'),
key: 'danakService',
render: (item) => item.danakService?.name
},
{
title: t('ticket.date'),
key: 'updatedAt',
key: 'createdAt',
render: (item) => (
<div className='dltr text-right'>
{moment(item.updatedAt).format('jYYYY-jMM-jDD HH:mm')}
{moment(item.createdAt).format('jYYYY-jMM-jDD HH:mm')}
</div>
)
},
@@ -82,9 +43,13 @@ const TicketList: FC = () => {
render: (item) => t(`ticket.${item.status}`)
},
{
title: t('ticket.priority'),
key: 'priority',
render: (item) => t(`ticket.${item.priority}`)
title: t('ticket.user_name'),
key: 'user',
render: (item) => {
const u = item.user
const name = [u.firstName, u.lastName].filter(Boolean).join(' ') || u.phone || '-'
return name
}
},
{
title: t('ticket.detail'),
@@ -104,7 +69,7 @@ const TicketList: FC = () => {
{t('ticket.tickets')}
</div>
<Link to="/tickets/create">
<Link to={Paths.tickets.create}>
<Button
className='w-[172px]'
>
@@ -145,7 +110,7 @@ const TicketList: FC = () => {
<Table
columns={columns}
data={getTickets.data?.data?.tickets || []}
data={tickets}
isLoading={getTickets.isPending}
noDataMessage="هیچ تیکتی یافت نشد"
/>
+26 -3
View File
@@ -1,14 +1,37 @@
import * as api from "../service/TicketService";
import { useMutation, useQuery, useQueryClient } from "@tanstack/react-query";
import { type AddMessageTicketType, type CreateTicketType } from "../types/TicketTypes";
import { type AddMessageTicketType, type CreateTicketPayload, type CreateTicketType } from "../types/TicketTypes";
export const useGetTickets = (status: string) => {
export const useGetTickets = (status?: string) => {
return useQuery({
queryKey: ["tickets", status],
queryKey: ["public-tickets", status ?? ""],
queryFn: () => api.getTickets(status),
});
};
/** جزئیات یک تیکت از GET /public/tickets/{id} */
export const useGetTicketById = (id: string) => {
return useQuery({
queryKey: ["public-ticket", id],
queryFn: () => api.getTicketById(id),
enabled: !!id,
});
};
/** ایجاد تیکت جدید (بدون parentId) یا ارسال پیام (با parentId) */
export const useCreateOrReplyTicket = () => {
const queryClient = useQueryClient();
return useMutation({
mutationFn: (variables: CreateTicketPayload) => api.createOrReplyTicket(variables),
onSuccess: (_, variables) => {
queryClient.invalidateQueries({ queryKey: ["public-tickets"] });
if (variables.parentId) {
queryClient.invalidateQueries({ queryKey: ["public-ticket", variables.parentId] });
}
},
});
};
export const useCreateTicket = () => {
return useMutation({
mutationFn: (variables: CreateTicketType) => api.createTicket(variables),
+29 -12
View File
@@ -1,15 +1,32 @@
import axios from "../../../config/axios";
import { type AddMessageTicketType, type CreateTicketType } from "../types/TicketTypes";
import type { AxiosProgressEvent } from "axios";
import axios from "@/config/axios";
import {
type AddMessageTicketType,
type CreateTicketPayload,
type CreateTicketType,
type GetTicketsResponseType,
} from "../types/TicketTypes";
export const getTickets = async (status: string) => {
let query = ``;
if (status) {
query = `?status=${status}`;
}
const { data } = await axios.get(`/tickets${query}`);
/** لیست تیکت‌ها - GET /public/tickets */
export const getTickets = async (status?: string): Promise<GetTicketsResponseType> => {
const query = status ? `?status=${status}` : "";
const { data } = await axios.get<GetTicketsResponseType>(`/public/tickets${query}`);
return data;
};
/** جزئیات یک تیکت - GET /public/tickets/{id} */
export const getTicketById = async (id: string) => {
const { data } = await axios.get(`/public/tickets/${id}`);
return data;
};
/** ایجاد تیکت جدید (بدون parentId) یا ارسال پیام (با parentId) - POST /public/tickets */
export const createOrReplyTicket = async (params: CreateTicketPayload) => {
const { data } = await axios.post('/public/tickets', params);
return data;
};
/** @deprecated استفاده از createOrReplyTicket با/بدون parentId */
export const createTicket = async (params: CreateTicketType) => {
const { data } = await axios.post(`/tickets`, params);
return data;
@@ -25,8 +42,8 @@ export const uploadSingle = async (
callback?: (value: number) => void
) => {
const { data } = await axios.post(`/uploader/single-file`, params, {
onUploadProgress: (progressEvent: any) => {
if (progressEvent.bytes) {
onUploadProgress: (progressEvent: AxiosProgressEvent) => {
if (progressEvent.bytes && progressEvent.total) {
if (callback) {
callback(
Math.round((progressEvent.loaded / progressEvent.total) * 100)
@@ -46,8 +63,8 @@ export const uploadMultiple = async (
callback?: (value: number) => void
) => {
const { data } = await axios.post(`/uploader/multi-file`, params, {
onUploadProgress: (progressEvent: any) => {
if (progressEvent.bytes) {
onUploadProgress: (progressEvent: AxiosProgressEvent) => {
if (progressEvent.bytes && progressEvent.total) {
if (callback) {
callback(
Math.round((progressEvent.loaded / progressEvent.total) * 100)
+41
View File
@@ -1,3 +1,44 @@
import type { BaseResponse } from "@/shared/types/Types";
/** کاربر در لیست تیکت (پاسخ GET /public/tickets) */
export type TicketUserType = {
id: string;
createdAt: string;
deletedAt: string | null;
firstName: string | null;
lastName: string | null;
isActive: boolean;
gender: boolean;
maxCredit: number;
addresse: string | null;
phone: string;
};
/** آیتم تیکت در لیست (پاسخ GET /public/tickets) */
export type TicketListItemType = {
id: string;
createdAt: string;
deletedAt: string | null;
parent: unknown | null;
subject: string;
content: string;
status: string;
attachments: unknown[];
admin: unknown | null;
user: TicketUserType;
children: unknown[];
};
export type GetTicketsResponseType = BaseResponse<TicketListItemType[]>;
/** برای ایجاد تیکت جدید (بدون parentId) یا ارسال پیام (با parentId) */
export type CreateTicketPayload = {
parentId?: string;
subject: string;
content: string;
attachments?: Record<string, unknown>[];
};
export type CreateTicketType = {
title: string;
subject: string;