shop-admin/src/pages/ticket/TicketMessages.tsx

import { type FC, useState } from 'react'
import { useGetTicket, useAddTicketMessage } from './hooks/useTicketData'
import { useParams } from 'react-router-dom'
import { type IMessage, type TicketStatus } from './types/Types'
import PageLoading from '../../components/PageLoading'
import Error from '../../components/Error'
import StatusWithText from '../../components/StatusWithText'
import { formatDate } from '../../helpers/func'
import { MessageQuestion, User as UserIcon, Category, Calendar } from 'iconsax-react'
import Button from '@/components/Button'
import Textarea from '@/components/Textarea'
import UploadBox from '@/components/UploadBox'

const TicketMessages: FC = () => {
    const { id } = useParams()
    const { data, isLoading, refetch } = useGetTicket(id as string)
    const [messageContent, setMessageContent] = useState('')
    const [attachments, setAttachments] = useState<File[]>([])

    const addMessageMutation = useAddTicketMessage()

    if (isLoading) {
        return (
            <div className="flex justify-center items-center min-h-[400px]">
                <PageLoading />
            </div>
        )
    }

    if (!data) {
        return (
            <div className="flex justify-center items-center min-h-[400px]">
                <Error errorText="تیکت یافت نشد" />
            </div>
        )
    }

    const ticket = data.results.ticket
    const messages = data.results.messages

    const getStatusVariant = (status: TicketStatus) => {
        switch (status) {
            case 'closed': return 'error'
            case 'answered': return 'success'
            case 'pending': return 'warning'
            default: return 'warning'
        }
    }

    const getStatusText = (status: TicketStatus) => {
        switch (status) {
            case 'closed': return 'بسته شده'
            case 'answered': return 'پاسخ داده شده'
            case 'pending': return 'در انتظار'
            default: return status
        }
    }

    const handleSendMessage = async () => {
        if (!messageContent.trim()) return

        try {
            await addMessageMutation.mutateAsync({
                ticketId: ticket._id,
                params: {
                    content: messageContent,
                    attachments: [] // TODO: handle file uploads
                }
            })
            setMessageContent('')
            setAttachments([])
            refetch()
        } catch (error) {
            console.error('Error sending message:', error)
        }
    }

    const handleFileChange = (files: File[]) => {
        setAttachments(files)
    }

    return (
        <div className="space-y-6">
            {/* Ticket Info */}
            <div className="bg-white rounded-2xl p-6 shadow-sm">
                <div className="flex items-center gap-2 mb-4">
                    <MessageQuestion size={24} color="#2563eb" />
                    <h1 className="text-xl font-semibold">جزئیات تیکت</h1>
                </div>

                <div className="grid grid-cols-1 md:grid-cols-2 lg:grid-cols-3 gap-4">
                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">شماره تیکت</div>
                        <div className="flex items-center gap-2">
                            <MessageQuestion size={16} color="#8C90A3" />
                            <span className="font-medium">{ticket.numericId}</span>
                        </div>
                    </div>

                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">فروشنده</div>
                        <div className="flex items-center gap-2">
                            <UserIcon size={16} color="#8C90A3" />
                            <span>{ticket.seller?.fullName || '-'}</span>
                        </div>
                    </div>

                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">موضوع</div>
                        <div className="font-medium">{ticket.subject}</div>
                    </div>

                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">دسته‌بندی</div>
                        <div className="flex items-center gap-2">
                            <Category size={16} color="#8C90A3" />
                            <span>{ticket.category?.title_fa || '-'}</span>
                        </div>
                    </div>

                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">وضعیت</div>
                        <StatusWithText
                            variant={getStatusVariant(ticket.status)}
                            text={getStatusText(ticket.status)}
                        />
                    </div>

                    <div className="space-y-1">
                        <div className="text-sm text-gray-500">تاریخ بروزرسانی</div>
                        <div className="flex items-center gap-2">
                            <Calendar size={16} color="#8C90A3" />
                            <span>{formatDate(ticket.updatedAt)}</span>
                        </div>
                    </div>
                </div>
            </div>

            {/* Messages Section */}
            <div className="bg-white rounded-2xl p-6 shadow-sm">
                <h2 className="text-lg font-semibold mb-4">پیام‌ها</h2>

                <div className="space-y-4 max-h-96 overflow-y-auto">
                    {messages.length === 0 ? (
                        <div className="text-center py-8 text-gray-500">
                            هیچ پیامی یافت نشد
                        </div>
                    ) : (
                        messages.map((message: IMessage) => {
                            const isAdmin = message.senderRef === 'Admin'
                            return (
                                <div
                                    key={message._id}
                                    className={`flex ${isAdmin ? 'justify-end' : 'justify-start'}`}
                                >
                                    <div
                                        className={`max-w-[70%] p-4 rounded-2xl ${
                                            isAdmin
                                                ? 'bg-blue-500 text-white rounded-br-md'
                                                : 'bg-gray-100 text-gray-900 rounded-bl-md'
                                            }`}
                                    >
                                        <div className="text-sm mb-2">
                                            {isAdmin ? 'ادمین' : 'فروشنده'}
                                        </div>
                                        <div className="whitespace-pre-wrap">
                                            {message.content}
                                        </div>
                                        {message.attachments && message.attachments.length > 0 && (
                                            <div className="mt-2 space-y-1">
                                                {message.attachments.map((attachment, index) => (
                                                    <div
                                                        key={index}
                                                        className={`text-xs underline ${
                                                            isAdmin ? 'text-blue-100' : 'text-blue-600'
                                                        }`}
                                                    >
                                                        فایل ضمیمه: {attachment}
                                                    </div>
                                                ))}
                                            </div>
                                        )}
                                        <div className={`text-xs mt-2 ${
                                            isAdmin ? 'text-blue-100' : 'text-gray-500'
                                        }`}>
                                            {message.createdAt && formatDate(message.createdAt)}
                                        </div>
                                    </div>
                                </div>
                            )
                        })
                    )}
                </div>
            </div>

            {/* Send Message Form */}
            <div className="bg-white rounded-2xl p-6 shadow-sm">
                <h2 className="text-lg font-semibold mb-4">ارسال پیام جدید</h2>

                <div className="space-y-4">
                    <Textarea
                        label="متن پیام"
                        placeholder="پیام خود را وارد کنید..."
                        value={messageContent}
                        onChange={(e) => setMessageContent(e.target.value)}
                        rows={4}
                    />

                    <UploadBox
                        label="فایل‌های ضمیمه (اختیاری)"
                        isMultiple={true}
                        onChange={handleFileChange}
                        isReset={attachments.length === 0}
                    />

                    <div className="flex justify-end">
                        <Button
                            label="ارسال پیام"
                            onClick={handleSendMessage}
                            isLoading={addMessageMutation.isPending}
                            disabled={!messageContent.trim()}
                            className="w-fit"
                        />
                    </div>
                </div>
            </div>
        </div>
    )
}

export default TicketMessages