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@@ -1,9 +1,10 @@
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import { BadRequestException, HttpException, Injectable, InternalServerErrorException } from "@nestjs/common";
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import { BadRequestException, HttpException, Injectable, InternalServerErrorException, Logger } from "@nestjs/common";
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import { DataSource, FindManyOptions, Not } from "typeorm";
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import { ParamDto } from "../../../common/DTO/param.dto";
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import { CommonMessage, TicketMessageEnum, UserMessage } from "../../../common/enums/message.enum";
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import { DanakServicesService } from "../../danak-services/providers/danak-services.service";
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import { DanakService } from "../../danak-services/entities/danak-service.entity";
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import { NotificationsService } from "../../notifications/providers/notifications.service";
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import { User } from "../../users/entities/user.entity";
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import { UsersService } from "../../users/providers/users.service";
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import { PaginationUtils } from "../../utils/providers/pagination.utils";
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@@ -13,6 +14,7 @@ import { CreateTicketDto } from "../DTO/create-ticket.dto";
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import { SearchTicketCategoryDto } from "../DTO/search-ticket-category.dto";
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import { SearchTicketQueryDto } from "../DTO/search-ticket-query.dto";
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import { UpdateTicketCategoryDto } from "../DTO/update-ticket-category.dto";
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import { TicketCategory } from "../entities/ticket-category.entity";
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import { TicketMessageAttachment } from "../entities/ticket-message-attachment";
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import { TicketMessage } from "../entities/ticket-message.entity";
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import { Ticket } from "../entities/ticket.entity";
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@@ -23,12 +25,13 @@ import { TicketsRepository } from "../repositories/tickets.repository";
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@Injectable()
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export class TicketsService {
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private readonly logger = new Logger(TicketsService.name);
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constructor(
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private readonly notificationsService: NotificationsService,
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private readonly ticketsCategoryRepository: TicketCategoryRepository,
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private readonly ticketsRepository: TicketsRepository,
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private readonly ticketMessagesRepository: TicketMessagesRepository,
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private readonly usersService: UsersService,
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private readonly danakServicesService: DanakServicesService,
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private dataSource: DataSource,
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) {}
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//******************************** */
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@@ -109,41 +112,68 @@ export class TicketsService {
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//******************************** */
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async createTicket(createDto: CreateTicketDto, userId: string) {
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let service;
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const { user } = await this.usersService.findOneById(userId);
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const ticketCategory = await this.ticketsCategoryRepository.findCategoryById(createDto.categoryId);
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if (!ticketCategory) throw new BadRequestException(TicketMessageEnum.CATEGORY_NOT_FOUND);
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const { attachmentUrls } = createDto;
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const queryRunner = this.dataSource.createQueryRunner();
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await queryRunner.connect();
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await queryRunner.startTransaction();
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try {
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let service;
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const user = await this.usersService.findOneByIdWithQueryRunner(userId, queryRunner);
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//
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if (createDto.danakServiceId) {
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service = await this.danakServicesService.findServiceById(createDto.danakServiceId);
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if (!service) throw new BadRequestException(TicketMessageEnum.SERVICE_NOT_FOUND);
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}
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const ticketCategory = await queryRunner.manager.findOneBy(TicketCategory, { id: createDto.categoryId });
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if (!ticketCategory) throw new BadRequestException(TicketMessageEnum.CATEGORY_NOT_FOUND);
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const ticketMessage: Partial<TicketMessage> = { content: createDto.message, author: user };
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const { attachmentUrls } = createDto;
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if (attachmentUrls) {
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ticketMessage.attachments = attachmentUrls.map((url) => {
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const attachment = new TicketMessageAttachment();
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attachment.attachmentUrl = url;
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return attachment;
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//
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if (createDto.danakServiceId) {
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service = await queryRunner.manager.findOneBy(DanakService, { id: createDto.danakServiceId });
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if (!service) throw new BadRequestException(TicketMessageEnum.SERVICE_NOT_FOUND);
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}
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const ticketMessage: Partial<TicketMessage> = { content: createDto.message, author: user };
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if (attachmentUrls?.length) {
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ticketMessage.attachments = attachmentUrls.map((url) => {
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const attachment = new TicketMessageAttachment();
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attachment.attachmentUrl = url;
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return attachment;
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});
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}
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const ticket = queryRunner.manager.create(Ticket, {
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...createDto,
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user,
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category: ticketCategory,
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messages: [ticketMessage],
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danakService: service,
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});
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await queryRunner.manager.save(Ticket, ticket);
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await this.notificationsService.createTicketNotification(
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userId,
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{
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ticketId: ticket.numericId.toString(),
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subject: ticket.subject,
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date: ticket.createdAt,
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userPhone: user.phone,
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userEmail: user.email,
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},
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queryRunner,
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);
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await queryRunner.commitTransaction();
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return {
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message: TicketMessageEnum.CREATED,
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ticketId: ticket.id,
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};
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} catch (error) {
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this.logger.error("Error in create ticket transaction", error);
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await queryRunner.rollbackTransaction();
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throw error;
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} finally {
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await queryRunner.release();
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}
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const ticket = this.ticketsRepository.create({
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...createDto,
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user,
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category: ticketCategory,
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messages: [ticketMessage],
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danakService: service,
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});
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await this.ticketsRepository.save(ticket);
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return {
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message: TicketMessageEnum.CREATED,
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ticketId: ticket.id,
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};
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}
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//******************************** */
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@@ -224,9 +254,9 @@ export class TicketsService {
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let ticket: null | Ticket = null;
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if (isAdmin) {
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ticket = await queryRunner.manager.findOneBy(Ticket, { id: ticketId });
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ticket = await queryRunner.manager.findOne(Ticket, { where: { id: ticketId }, relations: { user: true } });
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} else {
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ticket = await queryRunner.manager.findOneBy(Ticket, { id: ticketId, user: { id: userId } });
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ticket = await queryRunner.manager.findOne(Ticket, { where: { id: ticketId, user: { id: userId } }, relations: { user: true } });
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}
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if (!ticket) throw new BadRequestException(TicketMessageEnum.TICKET_NOT_FOUND);
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@@ -252,6 +282,20 @@ export class TicketsService {
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await queryRunner.manager.save(TicketMessageAttachment, attachments);
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}
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if (isAdmin) {
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await this.notificationsService.createAnswerTicketNotification(
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ticket.user.id,
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{
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ticketId: ticket.numericId.toString(),
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subject: ticket.subject,
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date: ticket.createdAt,
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userPhone: user.phone,
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userEmail: user.email,
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},
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queryRunner,
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);
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}
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await queryRunner.commitTransaction();
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return {
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message: TicketMessageEnum.MESSAGE_CREATED,
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