chore: add notification to the ticket creation and answer

This commit is contained in:
mahyargdz
2025-03-01 17:50:11 +03:30
parent 449cb05b15
commit 27f4c9c633
4 changed files with 88 additions and 45 deletions
+1 -1
View File
@@ -346,7 +346,7 @@ export const enum NotificationMessage {
ANSWER_TICKET = "پاسخ تیکت",
ANSWER_TICKET_MESSAGE = "پاسخ جدیدی برای تیکت [ticketId] دریافت کردید",
CREATE_TICKET = "ایجاد تیکت",
CREATE_TICKET_MESSAGE = "تیکت شما با شماره [ticketNumber] ثبت شد",
CREATE_TICKET_MESSAGE = "تیکت شما با شماره [ticketId] ثبت شد",
}
export const enum SubscriptionMessage {
@@ -1,9 +1,10 @@
import { BadRequestException, HttpException, Injectable, InternalServerErrorException } from "@nestjs/common";
import { BadRequestException, HttpException, Injectable, InternalServerErrorException, Logger } from "@nestjs/common";
import { DataSource, FindManyOptions, Not } from "typeorm";
import { ParamDto } from "../../../common/DTO/param.dto";
import { CommonMessage, TicketMessageEnum, UserMessage } from "../../../common/enums/message.enum";
import { DanakServicesService } from "../../danak-services/providers/danak-services.service";
import { DanakService } from "../../danak-services/entities/danak-service.entity";
import { NotificationsService } from "../../notifications/providers/notifications.service";
import { User } from "../../users/entities/user.entity";
import { UsersService } from "../../users/providers/users.service";
import { PaginationUtils } from "../../utils/providers/pagination.utils";
@@ -13,6 +14,7 @@ import { CreateTicketDto } from "../DTO/create-ticket.dto";
import { SearchTicketCategoryDto } from "../DTO/search-ticket-category.dto";
import { SearchTicketQueryDto } from "../DTO/search-ticket-query.dto";
import { UpdateTicketCategoryDto } from "../DTO/update-ticket-category.dto";
import { TicketCategory } from "../entities/ticket-category.entity";
import { TicketMessageAttachment } from "../entities/ticket-message-attachment";
import { TicketMessage } from "../entities/ticket-message.entity";
import { Ticket } from "../entities/ticket.entity";
@@ -23,12 +25,13 @@ import { TicketsRepository } from "../repositories/tickets.repository";
@Injectable()
export class TicketsService {
private readonly logger = new Logger(TicketsService.name);
constructor(
private readonly notificationsService: NotificationsService,
private readonly ticketsCategoryRepository: TicketCategoryRepository,
private readonly ticketsRepository: TicketsRepository,
private readonly ticketMessagesRepository: TicketMessagesRepository,
private readonly usersService: UsersService,
private readonly danakServicesService: DanakServicesService,
private dataSource: DataSource,
) {}
//******************************** */
@@ -109,41 +112,68 @@ export class TicketsService {
//******************************** */
async createTicket(createDto: CreateTicketDto, userId: string) {
let service;
const { user } = await this.usersService.findOneById(userId);
const ticketCategory = await this.ticketsCategoryRepository.findCategoryById(createDto.categoryId);
if (!ticketCategory) throw new BadRequestException(TicketMessageEnum.CATEGORY_NOT_FOUND);
const { attachmentUrls } = createDto;
const queryRunner = this.dataSource.createQueryRunner();
await queryRunner.connect();
await queryRunner.startTransaction();
try {
let service;
const user = await this.usersService.findOneByIdWithQueryRunner(userId, queryRunner);
//
if (createDto.danakServiceId) {
service = await this.danakServicesService.findServiceById(createDto.danakServiceId);
if (!service) throw new BadRequestException(TicketMessageEnum.SERVICE_NOT_FOUND);
}
const ticketCategory = await queryRunner.manager.findOneBy(TicketCategory, { id: createDto.categoryId });
if (!ticketCategory) throw new BadRequestException(TicketMessageEnum.CATEGORY_NOT_FOUND);
const ticketMessage: Partial<TicketMessage> = { content: createDto.message, author: user };
const { attachmentUrls } = createDto;
if (attachmentUrls) {
ticketMessage.attachments = attachmentUrls.map((url) => {
const attachment = new TicketMessageAttachment();
attachment.attachmentUrl = url;
return attachment;
//
if (createDto.danakServiceId) {
service = await queryRunner.manager.findOneBy(DanakService, { id: createDto.danakServiceId });
if (!service) throw new BadRequestException(TicketMessageEnum.SERVICE_NOT_FOUND);
}
const ticketMessage: Partial<TicketMessage> = { content: createDto.message, author: user };
if (attachmentUrls?.length) {
ticketMessage.attachments = attachmentUrls.map((url) => {
const attachment = new TicketMessageAttachment();
attachment.attachmentUrl = url;
return attachment;
});
}
const ticket = queryRunner.manager.create(Ticket, {
...createDto,
user,
category: ticketCategory,
messages: [ticketMessage],
danakService: service,
});
await queryRunner.manager.save(Ticket, ticket);
await this.notificationsService.createTicketNotification(
userId,
{
ticketId: ticket.numericId.toString(),
subject: ticket.subject,
date: ticket.createdAt,
userPhone: user.phone,
userEmail: user.email,
},
queryRunner,
);
await queryRunner.commitTransaction();
return {
message: TicketMessageEnum.CREATED,
ticketId: ticket.id,
};
} catch (error) {
this.logger.error("Error in create ticket transaction", error);
await queryRunner.rollbackTransaction();
throw error;
} finally {
await queryRunner.release();
}
const ticket = this.ticketsRepository.create({
...createDto,
user,
category: ticketCategory,
messages: [ticketMessage],
danakService: service,
});
await this.ticketsRepository.save(ticket);
return {
message: TicketMessageEnum.CREATED,
ticketId: ticket.id,
};
}
//******************************** */
@@ -224,9 +254,9 @@ export class TicketsService {
let ticket: null | Ticket = null;
if (isAdmin) {
ticket = await queryRunner.manager.findOneBy(Ticket, { id: ticketId });
ticket = await queryRunner.manager.findOne(Ticket, { where: { id: ticketId }, relations: { user: true } });
} else {
ticket = await queryRunner.manager.findOneBy(Ticket, { id: ticketId, user: { id: userId } });
ticket = await queryRunner.manager.findOne(Ticket, { where: { id: ticketId, user: { id: userId } }, relations: { user: true } });
}
if (!ticket) throw new BadRequestException(TicketMessageEnum.TICKET_NOT_FOUND);
@@ -252,6 +282,20 @@ export class TicketsService {
await queryRunner.manager.save(TicketMessageAttachment, attachments);
}
if (isAdmin) {
await this.notificationsService.createAnswerTicketNotification(
ticket.user.id,
{
ticketId: ticket.numericId.toString(),
subject: ticket.subject,
date: ticket.createdAt,
userPhone: user.phone,
userEmail: user.email,
},
queryRunner,
);
}
await queryRunner.commitTransaction();
return {
message: TicketMessageEnum.MESSAGE_CREATED,
+1 -8
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@@ -13,7 +13,6 @@ import { Pagination } from "../../common/decorators/pagination.decorator";
import { PermissionsDec } from "../../common/decorators/permission.decorator";
import { UserDec } from "../../common/decorators/user.decorator";
import { ParamDto } from "../../common/DTO/param.dto";
import { User } from "../users/entities/user.entity";
import { PermissionEnum } from "../users/enums/permission.enum";
@Controller("tickets")
@@ -106,13 +105,7 @@ export class TicketsController {
@ApiOperation({ summary: "Get all ticket messages of user" })
@AuthGuards()
@Get(":id/messages")
getTicketMessages(
@Param() paramDto: ParamDto,
@UserDec("id") userId: string,
@UserDec("isAdmin") isAdmin: boolean,
@UserDec() user: User,
) {
console.log(user);
getTicketMessages(@Param() paramDto: ParamDto, @UserDec("id") userId: string, @UserDec("isAdmin") isAdmin: boolean) {
return this.ticketsService.getTicketMessages(paramDto.id, userId, isAdmin);
}
+7 -1
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@@ -13,9 +13,15 @@ import { UsersModule } from "../users/users.module";
import { TicketMessageAttachment } from "./entities/ticket-message-attachment";
import { TicketMessageAttachmentsRepository } from "./repositories/ticket-message-attachment.repository";
import { DanakServicesModule } from "../danak-services/danak-services.module";
import { NotificationModule } from "../notifications/notifications.module";
@Module({
imports: [TypeOrmModule.forFeature([Ticket, TicketCategory, TicketMessageAttachment, TicketMessage]), UsersModule, DanakServicesModule],
imports: [
TypeOrmModule.forFeature([Ticket, TicketCategory, TicketMessageAttachment, TicketMessage]),
UsersModule,
DanakServicesModule,
NotificationModule,
],
providers: [TicketsService, TicketsRepository, TicketCategoryRepository, TicketMessagesRepository, TicketMessageAttachmentsRepository],
controllers: [TicketsController],
exports: [TicketsService],